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Business Profile

Walk-In Tubs

Safe Step Tubs of Minnesota, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Walk-In Tubs.

Visit Website(800) 581-3517
See Hours
Operating Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota Dept. of Labor & Industry Consent Order

    On March 14, 2023,  the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations that the business engaged in fraudulent, deceptive or dishonest practices by making misrepresentations when setting up contracts, allowing representatives of the business to perform electrical and plumbing work without filing permits and contracting with Minnesota consumers while their residential building license was inactive, violations of Minn. Stat. 326B.082, subd. 11 (b)(8), 326B.84 (2)(2020) and Minn. Rule 2891.0040, subp. 1C, 1F and 1H (2021). The Order further settles allegations that the business demonstrated incompetency or financial irresponsibility by hiring unlicensed entities or individuals to perform plumbing work and electrical work on their behalf; and not filing electrical permits and circumventing the permitting requirements for plumbing and electrical work to increase profits, a violation of Minn. Stat. 326B.082, subd. 11 (b)(9) and 326B.84 (15) (2020).  The business owner is further alleged to have failed to reasonably supervise employees, subcontractors and salespersons, a violation of Minn. Stat. 326B.84 (4) (2020) and failed to complete the required continuing education to maintain his qualifying builder registration between April, 1, 2020 and March 21, 2022, a violation of Minn. Stat. 326B.821 (2020).  The Order also settles allegations that the business performed or offered to perform plumbing work without a plumbing contractor license, a violation of Minn. Stat. 326B.46, subd. 1(a)(b)(c), 1b, 2 and 326B.47 (2020) and to perform electrical work without an electrical contractor license, a violation of Minn. Stat. 326B.33, subds. 1,2,12,14,15 and 16 (2020) and did not apply for an electrical permit at the time or before beginning work, a violation of Minn. Stat. 326B.36 (2020). The business is also alleged to have failed to cooperate with DLI's investigation by providing false, misleading or incomplete information, a violation of Minn. Stat. 326B.082, subd. 11 (b)(2)(6) and 326B.84 (14) (2020).  The business is also alleged to have failed to maintain records showing all plans, contracts, documents, receipts and disbursements of all transactions as a contractor for three years and to have the documents available for inspection by DLI, a violation of Minn. Stat. 326B.082, subd. 11 (b)(1) (2020) and Minn. Rule 2891.0020 (2021).     

    Under terms of the Consent Order, the business agreed to a stay of the revocation of the business's residential building contractor license and the qualifying builder license of the owner, contingent on their full compliance with the following: to cease and desist from performing electrical work in Minnesota, until the business obtains the required Minnesota electrical contractor license; to cease and desist from performing plumbing work in Minnesota until the business obtains the required Minnesota plumbing license and shall confirm that all subcontractors are properly licensed to perform electrical or plumbing work on behalf of the business and all required permits will be requested before beginning work.  The business agreed to properly provide reasonable supervision to its employees, subcontractors and sales staff and maintain records of all plans, contracts, documents, receipts as required.  The business agreed to ensure its designated qualifying building has an active registration and complies with continuing education requirements and all future communications with DLI are complete, accurate and truthful. The business agreed to pay $25,000.00 of a $50,000.00 fine, with the balance stayed on the condition the business fully complies with the terms of the Order.   The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.

About This Business

This company offers the sale, service and installation of walk-in bath tubs. This company also offers spas & hot tubs, therapeutic massage spas and whirlpool bath equipment & supplies.

Photos and Videos

Business Details

BBB File Opened:
12/21/2010
Business Started:
5/1/2008
Business Started Locally:
3/31/2010
Business Incorporated:
5/1/2008
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Craig Dauffenbach, Owner
Brent Jarvis, Vice President
Stephanie Dauffenbach, Chief Operating Officer
Bruce Illies, Operations Manager

Additional Contact Information

Principal Contacts
Brent Jarvis, Vice President
Bruce Illies, Operations Manager
Fax numbers
Primary Fax: (952) 300-2442
Additional Websites
Website 1
Website 2
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Referral Assistance
Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul MN 55155
Phone Number: (651) 284-5005
http://www.dli.mn.gov
[email protected]
North Dakota Secretary of State
600 E Boulevard Ave Dept 108
Bismarck ND 58505
Phone Number: (701) 328-2900
http://www.state.nd.us

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