We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Grocery Store

Jerry's Enterprises Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

This profile includes complaints for Jerry's Enterprises Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jerry's Enterprises Inc has 37 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Jerry's Enterprises Inc

      5101 Vernon Ave S Fl 2 Edina, MN 55436-4500

    • Jerry's Enterprises Inc

      5125 Vernon Ave S Edina, MN 55436-2104

    • Jerry's Enterprises Inc

      10520 France Ave S Bloomington, MN 55431-3573

    • Jerry's Enterprises Inc

      200 Pioneer Trl Chaska, MN 55318-1169

    • Jerry's Enterprises Inc

      19216 Freeport St NW Elk River, MN 55330-1265

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/25/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Oct 11 2024 I went to cub food to get money order for rent payment I asked for a 375$ money ****** who helped me that day said it not making a 375$ money order so I would have to get a 75$ and a 300$ money order okay fine I go to pay another bill my card declined thats odd I know I have money on my card come to find out I was double charged for a additional 300$ money order it two weeks later and I havent received anything yet

      Business Response

      Date: 10/26/2024

      We will research and respond to the customer via the email in this complaint.

      If there was a double-charge, we will refund appropriately.

      Thanks, 

      -*** ********

    • Initial Complaint

      Date:07/05/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *** in the deli does not put on clean gloves when preparing deli meats for customers (happened on 7-5-2024 around ******. Not only is this gross (who knows what he was doing before with the gloves he has on when he comes from the back room), it's likely a health code violation.

      Business Response

      Date: 07/16/2024

      We will discus this with the employee and review the store's policies with him.

       

      Thanks, 

       

      ***********************

      Jerry's Foods

    • Initial Complaint

      Date:03/16/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** pump #4 ethanol free grade handle leaking. Someone can get hurt or sick from exposing to gasoline. I had told the gas station employees last but today (3/15/2024) the pump is still leaking. I would like the *************** to look into it before someone gets seriously hurt. Thank you.

      Business Response

      Date: 03/26/2024

      From our manager at this store:

      Just wanted to let you know that I tested the pump yesterday morning and due to the nature of the complaint, I had ******************* come look at it and everything is fine/good working condition.

      I believe anything that was possibly wrong has now been fixed and this issue is resolved.

       

      Thanks, 

       

      ***********************

      Customer Answer

      Date: 03/27/2024

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  The *********** pump handle was replaced and hopefully this kind of fuel leaks dont happen again. 

    • Initial Complaint

      Date:08/15/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Weve been in store to the Eden ******************** cub foods 2 times in the past month and both times have accidentally purchased expired food. *** been told we cant return it and when Ive gone in store to inquire and let them know about the expired food Ive been met with lots of attitude and employees who dont care. We bought 6 nacho lunchables that were 3 weeks expired and just this past week we bought a 16 dollar vegetable tray that was over a month expired. I do realize I should be checking expiration dates better but it also goes to say they should have inventory processes in place that prevents customers from buying extremely expired food. Im pregnant and cant be eating expired food for my own health or health of our baby. Very frustrating. I got a photo of the vegetable tray but the lunchables were thrown before I had a chance to photo them.

      Business Response

      Date: 09/26/2022

      Our store director could not find anyone that knew about this issue.  Im happy to make the customer whole with a gift card to cover the cost of the expired items.  

    Jerry's Enterprises Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.