About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Minnesota Department of Labor and Industry Consent Order
On April 22, 2024, the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations that the business violated Minn. Stat. 326B.33 and 326B.36 (2022). Under terms of the Order, the business agreed to cease and desist from performing or offering to perform electrical work in Minnesota until they have the required license as an electrical or technology systems contractor and to ensure that it hires a licensed electrical contractor or technology systems contractor to perform all electrical work in Minnesota. The business agreed to a monetary penalty with the full balance stayed on the condition that they fully comply with the terms of the Order and have no future violations of any laws, rules or orders under DLI authority. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the link below.
Overview
BBB Accredited Since: 10/16/2008
Years in Business: 58
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Minnesota and North Dakota
- BBB File Opened:
- 1/1/1981
- Business Started:
- 1/1/1967
- Business Started Locally:
- 1/1/1967
- Type of Entity:
- Corporation
- Business Management:
- Gary Katz, Owner/President
- DeLayne Shanahan, Accounts Administrator
- Lee Adams, Director of Marketing
- Brady Sells, Director of Operations
Additional Contact Information
- Principal Contacts
- Gary Katz, Owner/President
- Lee Adams, Director of Marketing
- Brady Sells, Director of Operations
- Customer Contacts
- Brady Sells, Director of Operations
- Additional Phone Numbers
- Other Phone: (763) 383-8383
- Additional Email Addresses
- Sales: Email this Business
- Social Media
Additional Information
- Refund and Exchange Policy
For new installations, Total Comfort offers a 5 year labor warranty and a 10 year parts warranty.
For service, Total Comfort offers a 1 year labor and 2 year parts warranty.
- Business Categories
- Heating Contractors, Heating and Air Conditioning, Air Conditioning Contractors, Air Conditioning Repair, Residential Air Conditioning Contractors, Furnace Repair, Water Heater Repair, Geothermal Heat Pumps, Air Conditioning Equipment, Radiant Heat, Water Heater Installation, Furnace Sales, Electric Heating Elements
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