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Business Profile

Electrician

Wolf River Electric
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.96

Average of 51 Customer Reviews

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Review Details

  • Linda K

    Date: 05/09/2025

    They won't quit calling my phone daily after repetitive requests to stop calling and we are not interested.

  • Dawn and Michael M

    Date: 05/08/2025

    We were very pleased with our solar array installation. The teams that came in were professional and very thorough. Whenever we had questions the company responded promptly and explained the process as they walked us through. They handled everything from the very first plans to the final inspections. We couldn’t be more pleased.

  • Thomas B

    Date: 04/30/2025

    Wolf River Electric installed my system without any issues. The staff was invaluable when I had questions and responded promptly. Only time will tell how the system will perform.

  • Nancy B

    Date: 04/22/2025

    They did not complete application for connection before installing panels. Found out 3 months after panels on that xcel was doing extra review. System failed two witnesses test before it could connect to the grid. Our back up system did not work after several visits from electrician they replaced the whole battery system. Started the process in May 2024 system was not functioning till March 2025. They sent invoices twice before battery system was working.Had three project managers. Lots of insincere apologies.

  • Jackie B

    Date: 04/22/2025

    MONEY STEALING COMPANY. HORRIBLE! We had the worst experience with Wolf River Electric and continue to experience horrible service from them (both with the panels and customer service). We would strongly NOT recommend them, they didn't even calculate the amount of panels we would need correctly so we are still paying a high utility bill and seeing no benefit from the THOUSANDS and THOUSANDS OF DOLLARS we invested. If we try to write all the issues down that we experienced, this review would be pages long!!! Here are some of the highlights: They don't communicate, after you pay them it all goes to hell.... we had to call or email numerous times to try and get updates and answers to project status, plans, failed inspections, and more for the whole duration that it took to complete. We had a ton of no shows when they said they would be there to work, had a few failed inspections, and one of their workers even called the sherif on us. I wouldn't get into those details, but I can say the sherif visited and they had no issues. They took over a year to complete install with no good reason for the delay, but it did cause a delay in getting our fed. rebate. They didn't communicate regarding plans and what was happening on site, they put holes in our siding that weren’t even used in the end. We had a nice sloped hill away from the house with black plastic and decorative rocks, now there are weeds coming through the rocks (looks horrible), we tried to get them to fix that, but no luck. We got a call this year for a free spring panel check (install completed last year), would they call us back to schedule it? No. Still hasn't happened and I keep asking/leaving messages. We are so mad with how everything was handled and how things are still being handled... ugh!! The icing on the cake is when they asked me to take this same review down a few months ago, which we did as they said they would work with us to fix it. Have they called us or made any attempts to do so? NO!

  • Mark C

    Date: 04/02/2025

    Wolf River Electric did a great job installing a solar system for my residence which included an EV charging station for my garage. Thought it would be a whole year process, but they had the system installed within a couple weeks. Thought the price was competitive and comes with a very good warranty.

  • Jon D

    Date: 04/01/2025

    Wolf River did an amazing job with our array. They are the only ones that figured out how to cover out electric bill. Everyone was through, and professional including the sales person, the install coordinator, and everyone crawling around on my roof! I would recommend them to anyone that is interested in solar.

  • David B

    Date: 03/25/2025

    We had a great experience with Wolf River. Promptly returned messages and answered questions. When the day came for installation, they were courteous, professional, and did a very neat installation, both on the outside of the house as well as with the connections inside the house. We are only the fourth solar installation in our relatively small community in Iowa, with municipal electric service, so it was a learning experience for us as well as them, but the city inspector who was out to the house several times was very interested in the installation. He's currently leasing, but hopefully I can give him a referral in the future.

  • Joanne P

    Date: 03/22/2025

    Every representative from Wolf River Electric was knowledgable and helpful and expert at each step of the installation process. I would not have been able to manage a project like this on my own. From meeting with me to explain the benefits and ease of solar energy to personal assistance with contracts and financing, to permits and installation, to every professional along the way, we were impressed and satisfied to see our panels produce energy and move us into self-sustaining energy. Our family recommends Wolf River Electric to be everyone!

  • Nicholas M

    Date: 03/07/2025

    Thanks to Wolf River Electric, I am a proud new solar array owner. They made the setup very easy and were able to answer all of my questions. They also handled the back-and-forth with the city inspector and the utility company, making it pain-free to get everything installed and commissioned. If you are looking for solar, I would recommend them!

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