Reviews

Review Details

• Review fromgurn b

  Date: 01/14/2025

  1 star

  gurn b

  Date: 01/14/2025

  Here is an example of how pathetic this affiliate is. This "PLAYSTATION 4" is ACTUALLY... an XBOX 360..... but I guess you get the PlayStation 4 box. It is currently FOR SALE (01/14/2025) Mistakes can be made.... but these people are thieves https://www.k-bid.com/auction/57109/item/156

  K-Bid Online, Inc.

  Date: 01/20/2025

  We are sorry to hear about your experience. Please contact the affiliate **** regarding a full refund.

  K-Bid Online, Inc.

  Date: 02/27/2025

  We are happy to see that you received a full refund after contacting the affiliate about the ************ lot. Affiliates are charged with describing the lots they sell as accurately as they can. If a material error is made (as it was in this case), a full refund can be expected.

• Review frombill b

  Date: 12/29/2024

  1 star

  bill b

  Date: 12/29/2024

  If you are a buyer- Do NOT BID without physically touching and holding the object. Most "affiliates" will not be forthcoming with their pictures or descriptions of items. Of course, the mid numbing "inspection" time to look at the item is usually only convenient for the affiliate....and not the customer. I recently bought a 12 v yard sprayer for my atv.... yet SOMEHOW none of the pictures OR the description stated that it was missing the electric pump. Kind of important one would think... But if your moral turpitude is in the toilet.... I guess you do these things without batting a eye. (Oh... and the inspection time was by appointment only.... and somehow they could not accommodate me. If you are a seller- My God just DONT! Talk about a scam. They will charge 35% to sell YOUR ITEMS..... (and then charge the buyers 15%) ...so they are raking in 50% of what the item sells for. Pretty good rate considering they dont own the item. Of course the last (AND FINAL) time I will use them to sell items they actually STOLE ITEMS...never selling them... and then making up an excuse that "(The ITEM) was nothing we normally sell and when we get that stuff in---we just donate it" WHAT THE HELL IS UP WITH THAT? If I wanted it donated---I would have donated it--but the things I gave you to sell....have VALUE and are sold ROUTINELY ON KBID. (WORKING STEREO RECIEVERS...cans of R-12 Refrigerant ....Paintball guns.....Nightowl Security System...2- TCR racing sets in original boxes (The boxes alone are sold on ebay !- let alone the contents inside!), CCM SUPERTACK size 12 skates (NEW).....NEW ROLLERBLADE brand Rollerblades....not the cheap knock off ones!) There was much more stuff that was "WINK WINK"---- "DONATED"----and no longer in their possession...or so they say. So in conclusion...and I COULD GO ON! K-Bid was great when it started.... now it is hit or miss as to how bad you will be scammed.

  K-Bid Online, Inc.

  Date: 01/02/2025

  We are sorry to hear about the issues you've had. You didn't mention which affiliate you are referring to....please use the contact form on ********* and provide us with further information on your experiences. Thank you,K-BID

• Review fromAmy S

  Date: 04/13/2024

  1 star

  Amy S

  Date: 04/13/2024

  HORRIBLE, deceitful, lying, cheating, scam of a business. Auction house makes it nearly impossible to claim your winning items by creating impossibly small windows in which to pick them up, and charging exorbitant fees if you then can't show up during those times, or need your items shipped. The woman who does the shipping, Robin L********* is the biggest scammer of all, creating shipping invoices that are completely fabricated, wildly over the actual cost, and adding on numerous fees as well as a $10.00 cost per item for "her efforts." She has excuse upon excuse for why the shipping costs are so high, all of them lies. I will never, ever participate in an auction with this organization again. I was treated so, so badly and scammed out of a lot of money.

  K-Bid Online, Inc.

  Date: 04/15/2024

  Hello,

  We regret to hear of your disappointment.  As a technology venue for independent auction companies, we do not have any control over the costs for shipping items that you've purchased.  I do not see any attempt to contact our customer support regarding this issue.  This independent affiliate utilizes a 3rd party shipping partner, which is not a free service.  

  It appears there was a 5 hour window for removal, this is public information and was known to you prior to bidding.  We regret that you are disappointed, please feel free to contact our main support channels on our contact page if you've like to discuss further.  

• Review fromVitto R

  Date: 01/10/2024

  1 star
  On dec 11th I Won Chicago Shear Machine and paid for it that same day. I contacted their listed Vender rigging company ( TK Rigging ) to setup a pickup. They told me dec 27 is available for to rig it for you. Now keep in mind this is the Vender that Auction uses on all their items. There even was a quote in place, everything is prepped to when auction end, they come and load it. December 27th I fallow up on our conversation and they tell me they will rig it after holidays. I overed lay all this info to JAN with STJ AUCTIONS, and she was up to date that I am waiting. First week of December I call Tom with TK RIGGING and he is telling me that they already loaded this machine to someone Elses trailer. THIS IS A CRIME, how can auction resell or let someone else pick up my Prepaid item? How can that same Rigging company load this Machine to someone Elses trailer? No, I did not receive any email notices or phone calls. This is like a JOKE. If this Gets Resolved i will be happy to remove this Feedback

• Review fromAndy L

  Date: 12/14/2023

  1 star
  these reviews are about what i expected. what did not expect was to see k-bid pass the buck the way they seem to in most of their responses. they need to have some accountability some of the auction companies that use the k-bid software are for lack of a better term bottom feeders. K-bid feels the need to mediate the dispute but really does nothing to resolve them. it almost seem like a captain-less ship the way they responded to a dispute between one of their subcontractor and me. they only respond during business hours yet their subs can disable accounts 24 hours a day. when you look at fuel costs and available time each trip you make needs to be worth it when you buy something and if you are not able to make your trip[ worth your time its not good business to complete the transaction. that needs to be understood, they didn't get to where they are by making bad decisions but for some reason they expect their customers to do just that. i have no doubt at one point K-bid was well run but as of now i won't do business with them due to their inability to resolve the smallest dispute and giving their subs the power to shut down the customers it a horrible idea. if the customers could shut down the auctioneers that have inaccurate descriptions to make it a level playing field then it makes sense but to have such a one sided method is silly. closed my account over a $30 invoice K-Bid you need help, feel free to contact me i might be just what you need to regain control and keep customers. you might have been the only game in town at one point but in 2023 you have competition and let me tell you some are actually better at your game than you are.

• Review fromLawrence N

  Date: 12/09/2023

  1 star

  Lawrence N

  Date: 12/09/2023

  Do not do business with this company!!!! They will completely take advantage of you. Their "guidelines" are like no other online auction. I put in a max bid and it was the wrong amount (way too much). First they have no confirmation to be sure you are bidding the correct amount, it is whatever you put in. Their guideline is you cannot remove a bet, but you can reduce it. I reached out to them TWICE to help and they did not respond. The auction was held and I was the winner of the item at 3 times more than I wanted to spend on it. When I reached out to them for the third time to ask them to fix this, they responded that they didn't get the requests to change the bid amount. When I emailed them a screenshot showing that both emails went through, their only reply was that there was nothing they could do and "this will be the las communication on this". They are impossible to communicate with and they are a horrific company to deal with. Also, "K-Bid" is the host of the auctions, but there are 3rd parties that list their stuff, however K-Bid as the host has no guidelines for these 3rd parties to follow when listing and describing the items. They are not required to say if the items are new or used or if they are damaged in anyway. Some of the 3rd parties will be honest about this and be 100% transparent about it. But most of them simply say what the item is and take pictures of the box. Then you get home, open the box and there are missing parts, or it is disgustingly dirty/used when it appears new on the site. You are better off buying off of Craigslist, at least they make you click the condition of the item. Anyway, when you go back to K-bid about a broken item, they say you have to contact the 3rd party. When you go to the 3rd party, they tell you to contact K-bid. So it is a week long circle jerk until K-bid comes back with their standard... THIS IS THE LAST COMMUNCIATION ABOUT THIS. They are complete a holes and will treat you like complete s#!t.

  K-Bid Online, Inc.

  Date: 12/11/2023

  Bidders must check a box that the amount they entered in the bid box is correct, in order for the bid to actually be placed. K-BID owns the auction software and manages the website K-BID.com. All auctions on the website are conducted by independent auction companies (affiliates). Affiliates are charged with accurately portraying the condition of the lots they sell. If a lot is misdescribed, and the affiliate is notified of this in a timely manner, the affiliate will work with the bidder to come up with a mutually satisfactory resolution. 
  This bidder made an error when placing a max bid. Unfortunately, the first communication received from this bidder was after the auction was closed and he was named the winning bidder. While K-BID will siphon a max bid down to the current high bid while the auction is active; after the auction closes there is nothing that can be done. 

   

• Review fromJohn B

  Date: 11/14/2023

  1 star

  John B

  Date: 11/14/2023

  Don't trust kbid I signed up to bid they deducted the $1 then it out nowhere they said I was blocked and had to pay $25 plus 20% of some invoice i asked for copy of it which I knew I didn't have they totally ignore me I deal with a lot online auctions companys and this one has to be one worse they just try to shake you down for more money to bid on there auctions this is all my opinion and experience with this company

  K-Bid Online, Inc.

  Date: 11/16/2023

  John,
  We do not charge $1 upon sign up, that is inaccurate.  We do not show any recent tickets in our system from you asking about the unpaid invoices on your account.  We will gladly show that information with you.  The penalty fee is because you've had previous accounts with unpaid invoices.  We rely on bidders completing their purchases and due to abuse, have to charge a fee for people to reinstate their accounts. 
  
  Please reach out to us directly and we will be happy to discuss any of your concerns. https://www.k-bid.com/contact

• Review fromMatt S

  Date: 09/24/2023

  1 star

  Matt S

  Date: 09/24/2023

  Don't buy from K- Bid ! Almost all new equipment is all Knocked off merchandise ! Don't bid in pallets of miscellaneous Stuff it's all garbage with only few items but all returns junk.98% garbage.You have to pay to get ride off yourself.

  K-Bid Online, Inc.

  Date: 10/02/2023

  We are sorry to hear you were disappointed with an item you purchased from an affiliate on the **BID.com website. As always, we strongly encourage bidders to inspect prior to placing a bid. Given the 15 paid invoices you had, prior to your recent NO SHOWs, it's apparent you didn't always feel this way.   

• Review fromThomas B

  Date: 06/24/2023

  1 star

  Thomas B

  Date: 06/24/2023

  We bought a car and never received the title. What's up with that. They said it would be mailed, because the delivery service never put it in the car, but here we sit 2 weeks later?

  K-Bid Online, Inc.

  Date: 06/25/2023

  ******,We do not show that you've attempted to contact our support team. This is the first we are hearing of this issue. You purchased a vehicle from an independent affiliate of K-BID who is a licensed auto dealer. The paperwork is required to be submitted to the state for the transfer can occur. They can be 6-8 weeks out before you will receive the paperwork. Please feel free to reach out to our support team.

• Review fromC. J.

  Date: 06/03/2023

  1 star

  C. J.

  Date: 06/03/2023

  I won an online auction. Auction ended. I had the winning bid. There were no last minute bids extending the auction. I was sent an email sayng I was outbid. This actually happened to me once before with kbid. I thought it must have been something I did wrong. Nope. The auction was actually adjusted after it closed. I have the screen shot to prove. This is wrong.

  K-Bid Online, Inc.

  Date: 06/05/2023

  Unfortunately, despite attempts to educate the bidder, he does not understand the max bidding feature on the K-BID.com website.

  C. J.

  Date: 06/05/2023

  Their response isn't true.

  C. J.

  Date: 06/05/2023

  The auction representative manufactured closing times and at no point was there an opportunity to bid against another bidder.