We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Monte's Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    05/03/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    My vehicle was picked up on January-25-2022.- First Payment of $600 was on 03/16/2022, vehicle was not ready to be picked or or fixed.- Second payment of $300 April-3rd-2022. Picked up my vehicle and was told it was fixed. - The Night of April 13th 2022, broke down, due to the same problem. He picked up the vehicle on April 14th 2022, around 6:00PM. ***** still has my vehicle and has not given any information about what is going on or what will be done. Communication with this process has been terrible on his end. I have mad plenty of phone calls and visits attempting to get in contact with him, about the situation.- In January when we spoke about the vehicle, he said he ran a diagnostic on the vehicle and he had said, it was the timing chain. ***** stated that he could be able to fix it.- ***** has taken much of my time and has not fixed the problem. As well as not having any communication about the situation this entire time.- When ***** last picked up the vehicle there was a remaining balance of $500 for the vehicle. I informed ***** that I will pay the remaining balance, once we hear from him and the vehicle is fixed. 05/03/2022.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

D-

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 12

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

2420 W Broadway Ave

Minneapolis, MN 55411-1735

(612) 315-5190

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.