Reviews
This profile includes reviews for Deluxe Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 45 Customer Reviews
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Review fromNancy O
Date: 04/13/2025
1 starNancy O
Date: 04/13/2025
BAD. Had my bank issue checks FOR MY RENT which they order through Deluxe.. they were suppose to arrive March 15th and they never got here even though they shipped out. Now there’s checks with my name and ALL my bank info out there somewhere . I contacted my bank for a replacement that was suppose to arrive April 11th and they never got here either despite said that they were shipped!!!!! No customer service or actual person I can speak to regarding this issue!!
Deluxe Corporation
Date: 04/15/2025
We apologize for the inconvenience and customer service provided. Please contact us at ************ for assistance.Review fromWilliam P
Date: 04/07/2025
1 starZero customer service... misprints... shorted checks... no email or phone number to actually talk to a customer service representative. The only option is to contact your bank. Pitiful service.Review fromAngela C
Date: 01/21/2025
1 starAngela C
Date: 01/21/2025
I ordered personal checks from this place and haven’t received them. I’ve called numerous times and asked for a tracking number, to which they say they don’t have because it was shipped regular mail. I received an email saying “problem with delivery” so I’m assuming that my checks are lost. When I told them that someone can get my checks and use them, they said call your bank. Now I have to close my account and set up a new one. Closing and setting up a new account is frustrating. Their website is a joke. You have to make an account to check the status of your order, and then they can’t locate your order. I requested a refund and still haven’t received it. This is a complete mess and this company has no accountability Absolutely unacceptable! I would NEVER recommend this business to anyone.Deluxe Corporation
Date: 01/29/2025
Thank you for your feedback. We apologize for the inconvenience you have experienced. Please contact ************ for a replacement order or refund. Many times the refund for an order goes back to the bank, who then credits the individual's account. We recommend you contact our bank regarding any account concerns and decisions.Review fromKENT S
Date: 11/22/2024
1 starWhat used to be a box of at least 250 checks is now 80 checks and costs $21.00 through my bank. The last time I ordered it was a box of 250 for $14.95 - that is from $0.06 / check to $0.26 / check in 5 years which is equivalent to 433% increase in cost which well beyond the inflation we have experienced for all other products since COVID pandemic. SHAME ON YOU, DELUXE CORPORATION. I will be using a different company from here on out. CORPORATE GREED EXTRAORDINARE!Review fromTracy G
Date: 11/20/2024
1 starDeluxe Checks is headed for a MAJOR lawsuit!!! My original order was cancelled. I called to replace my order. Deluxe Checks shipped my checks to my old address from 10 years ago (last time I ordered checks)! I now have to CLOSE my current checking account and open a new one, recreate/update all accounts that I use for payment from my checking account and go through the stress of all of this because of an incompetent customer service representative at Deluxe Checks!!!! The customer service number is USELESS!!!! I need to be contacted IMMEDIATELY as well as compensated.Review fromPenny M
Date: 10/20/2024
1 starI spoke with THREE incompetent representatives in placing a simple personal check order. The first representative was unable to spell my street name correctly, the second was not able to correct the mistake, the third corrected the misspelling of the street name but for some reason changed the spelling of my last name, thus making it incorrect on the checks. They sent both sets of incorrect checks to me, even though they said they cancelled the order for the first set of checks. I now have two orders of checks in which neither one is correct. This whole debacle took over an hour on the phone. I will NEVER use this company again. I wish you better luck than I had should you choose to use Deluxe.Review fromRandall R
Date: 10/07/2024
1 starRandall R
Date: 10/07/2024
Deluxe checks are made with no attention to quality control. They’re often bound in the check book without perforations necessary for the check to be cleanly torn out.Deluxe Corporation
Date: 10/22/2024
Thank you for your feedback. We have been unable to connect with you via phone. Please contact us at ************ and we would be happy to assist you.Review fromSatin s
Date: 09/20/2024
1 starThe absolute WORSE customer service; horrible company, and non-existent management. We had an issue with their system not sending the code for log in for over a year. Which resulted in us having checks paid out by shipsurance that we had no access to cash. We have literally all proof this issue is in their end, as it’s literally a code not being sent. Super simple, but of course this company has literally sent the same email for a year saying they don’t see an issue. Why would we contact them if there were none?!!!!! They owe us thousands at this point and we’re suing the company!Review fromPATRICK R
Date: 07/08/2024
1 starPATRICK R
Date: 07/08/2024
I have been with Deluxe for over ten years. I am done. My last order came in and I still haven't received an invoice. I called and got two different replies. One saying they would email me the invoice, the other saying it takes up to two weeks to get an invoice. I truly hate change, but when quality and professionalism go to hell it's time to change direction.Deluxe Corporation
Date: 07/10/2024
We apologize for the inconvenience and delay. Our records indicate an invoice was emailed to your address on July 8, 2024. Thank youReview fromWallace B
Date: 07/02/2024
1 starWallace B
Date: 07/02/2024
Their site is not clear as to how to log in. The site gives the impression that you need to enter routing and account info to log into your account. There is no place on the site to enter an order number to see your order status. The standard order does not include any tracking on check orders. If checks are ordered with standard delivery the only option if they do not arrive in a reasonable time is to cancel and reorder. There is no place on the site that I could find to cancel the order on my own. When calling in before even speaking to someone you have to enter your routing and account numbers. Their site and business are consumer-unfriendly at best and potentially predatory as banks will link to Deluxe as their preferred check vendor at worst.Deluxe Corporation
Date: 07/03/2024
Thank you for your feedback regarding the website and ordering experience. Your concerns have been shared within the organization. ************related questions regarding an order we recommend contacting us by phone at ************. We apologize for any inconvenience.
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