17 Customer Reviews
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Review from Paton P
1 star04/04/2024
They are terrible with my Dad. He is 93 and CHF. We've been in the hospital for 15 days this year. We are trying get a bank draft to them They making it impossible to get anything done. The times they have helped it took 3 hours to do simple things. TerribleReview from Ja M
1 star03/15/2024
Total nightmare. One of their employees facilitated a huge amount of money going to my (now) ex-husband and hiding it. (7 figures).Additionally, I have made ***** attempts to get someone on the phone that can facilitate a QDRO order and I have gotten so much runaround. When I did finally get someone one the phone, the person was self-disclosed as uneducated and untrained.Hours on hold resulting in no help.Transfers from one department to another.... no help, no understanding, no professionalism.Meanwhile I have tens of thousands of dollars sitting in my ex's account, making money, that should have been transferred to me months ago - and yet, no action... no matter what I do.Review from Ann S
1 star03/02/2024
***************************** (located in ***********, **) is the biggest con artist and gives *********************** a run for his money. DO NOT TRUST HIM WITH YOUR FINANCES! H*** blow through it like a coke **** on a ****** in Vegas. He will lie to you and tell you want to hear. Then, he will squander away your future. Just ****** his name. Hes been sanctioned be the SEC multiple times and yet Ameriprise allows him to play with peoples futures.Review from Tracie B
1 star02/28/2024
I was encouraged to get a disability policy. I was not told this would impact my life insurance policy and reset the vesting schedule. Agents misrepresented what I was signing. I thought it was an application. Once I discovered this I got the run around. Now a life insurance policy I should have been vested in years ago now has lost money and I had to start over. Agents get kick backs for adding policies. They lie and misrepresent what is happening. I trusted my agent. I would never recommend this company. I am in process of moving all my money away from Ameriprise.Review from Saige F
1 star12/26/2023
I lost over $100,000 in 2 years' time. I regret ever trusting them with my hard-earned savings. The biggest mistake I made was not watching over my own money. Make that your priority otherwise everything will end ** in their proprietary funds which are adequate at best. Never once did a single person I spoke to ever take any accountability for their poor performance. In any other company a person would get a PIP or simply fired for lack of performance. Not here my friends. There are plenty of asset managers out there, this just didn't happen to be one of them.Review from Claudette M
1 star11/10/2023
Does not respond to emails and calls made that severely affecting, portfolio, investment, life insurance.Tried contacting several times with no response.Review from Jason F
1 star10/27/2023
@Ameriprise did not w/drawl 11k as requested (no penalty) What they did do was w/drawl 3 times the $ (big penalties). How can they think theyre not going to get caught.#AnythingForProfitPenalties #WhoseMoneyIsItMineOrTheirs #Greedy #GotCaught #Adios @ameriprise ????Review from Jim B
1 star10/19/2023
Incompetent. Period. Watching a $75K annuity languish since 2015, now worth less than $78K after over 8 years, during a period of exceptional market performance. That's an annualized growth of .45% while the market has averaged ****% annually after inflation over the same period. Pathetic...I cannot imagine how lousy/badly managed the underlying investments are that have annualized returns of just .45% for the past 8 years. That's a $70K opportunity cost to me thanks to Ameriprise's ineptitude. I will say there were periods when I could have 'realized' my gains by basically paying a vig for them to 'freeze' my gains. So as long as I gave them more money, they'd protect my investment. I'll soon be paying a penalty to liquidate that failure. Completely worth it to put them in my rearview, but it's really me giving them more money to get my investment back at a loss. Ameriprise (Riversource) is absolutely anti-fiduciary. I've been warning people about them for years. Don't do it.Review from RHONDA E
1 star09/01/2023
I like, the many others who have previously commented, have spent a ridiculously inane amount of time trying to liquidate the accounts of a deceased person of whose estate I am executor. From the local representative, who set up the accounts, to the estate settlement department, it has been nothing short of misinformation and delay tactics. I qualified as executor in December, 2022. It is now September 1, 2023 and checks are being mailed. Allegedly. If you have an account here, I'd strongly consider placing it with a real brokerage. Glad to see I'm not the only lawyer that has had a problem with them. What a shame they can't perform a basic function. Hopefully, there will be a class action lawsuit and they will get shut down--if the SEC doesn't do it first.Review from Denise P
1 star06/19/2023
If I could give less then one star I would.This is the most rude, unprofessional company I've ever dealt with.Nothing but double and triple talk trying to get trust accounts settled from my Mom's estate.If it's not settled soon I'm going to hire an attorney to deal with them.Stay as far away from this company as possible!!!!
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