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Find a Location

ReliaStar Life Insurance Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ReliaStar Life Insurance Company

      20 Washington Ave S Minneapolis, MN 55401-1908

    • ReliaStar Life Insurance Company

      PO Box 5050 Minot, ND 58702-5050

    • ReliaStar Life Insurance Company

      20 Washington Ave S # Ms-5-w Minneapolis, MN 55401-1908

    Business ProfileforReliaStar Life Insurance Company

    Financial Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    19 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    ReliaStar Life Insurance Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ReliaStar Life Insurance Company

        20 Washington Ave S Minneapolis, MN 55401-1908

      • ReliaStar Life Insurance Company

        PO Box 5050 Minot, ND 58702-5050

      • ReliaStar Life Insurance Company

        20 Washington Ave S # Ms-5-w Minneapolis, MN 55401-1908

      Location of This Business
      20 Washington Ave S, Minneapolis, MN 55401-1908
      BBB File Opened:
      9/4/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Deb Watkins
      • Voya Financial
      Business Management
      • Debra Watkins, AVP and Compliance Director
      Contact Information

      Principal

      • Debra Watkins, AVP and Compliance Director

      Customer Contact

      • Debra Watkins, AVP and Compliance Director
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      38 Customer Complaints

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      File a Complaint

      Customer Reviews

      28 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa Y

      1 star

      09/03/2024

      Paid premiums for 45 years with my company ********** through auto deduct from payroll every two weeks for a premium noted by the coverage when I signed up. I received my annual report for period December 1,2022-December ****** stating that my Policy will terminate if minimum premium payment was not received in the amount of $340.28 by May ******. When I called they said that the rates had increased yet they were still deducting the premium amount and invoicing my company for that same amount with NO notice that the rate would be increased for the amount of coverage I had. It took me calling six different times and getting my HR department involved to have them tell me that I needed to request a re-projection for the policy in order for it to retain a value and cover the premium expense.........NO notice until I made this call for this to occur. You would have thought that each year as we age, they would notify us and let us know of the increase and provide options of how we can proceed. Needless to say I am walking away after paying for 45 years with nothing and will never recommend or do business with this company or any Voya company EVER. I have told my HR department of the issue and will address this with the others that hold polices at this time. The absolute worse experience with a policy like this now that it could be exercised. This is criminal behavior and NEVER use this company or you are paying for nothing!

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

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