Customer ReviewsforMiracle-Ear, Inc.

This business has an aggressive,inconsiderate,ignorant , and overbearing marketing campaign. My father passed away 4 months ago, and within this time, has received 2 aggressive time sensitive, urgent notice, response requested mailings. 1 to the original homestead address, and now to my address as I am executor for his estate. I Called after the first mailing received, and the ** call center rep was cordial and did take and update their database. However, she informed me, although database update, their third party marketers may not update for a year. I informed this was unacceptable and would report to BBB if we continued to be disrespected by sending solicitations to a deceased person. Now the second ignorant mailing was received at my address on July 2nd. I made second call on 7/3, and after a lengthy review to find my fathers information, finally was told the same as 1st call. Database updated, but can not guarantee the mailings would stop. What kind of company, or should I say outfit is this. If it was of any value or good, it would not need to shot gun mailings attempting to shake down deceased people. The inconsiderate customer service rep said I should just throw away the mailings. From other reviews I see their product expensive. No wonder as they waste money on shot gun pressure marketing schemes. I told rep I did not appreciate the nonchalant and inconsiderate throw away response. I informed if I get a 3rd mailing, I am contacting the 3 investigative news teams to reviewing to expose Miracle-Ear for operating business practices without integrity and sensitivity to customer needs. I ask all to be aware and remain vigilant of this outfit.

{product didn't work as promised.} The factory representative stressed I'd hear sounds I never heard before. After I put deposit down he told us I'd be surprised if they didn't work .

Terrible, Terrible Terrible. Love the hearing aids but when something is wrong with them you have to wait weeks to have someone look at them. You pay the premiums in case something happens to them and can't get them fixed or even looked at. I think we have had 5 different people working in the office over 2 years. My dad has had the same problem

My complaint is high pressure sales and deceitful and dishonest business practices by Miracle Ear.My 86-year-old aunt was having trouble with her hearing aids so she went to Miracle Ear for help. They charge $50 per visit. The specialist suggested new aids and began a sales push and fitted her with new aids and let her try them for one week. At the time of the visit he offered a special promotion of two-year financing at 0% interest with a down payment. It felt rushed, but she agreed and made her down payment. After the week trial she returned to purchase them and was told the promotion had ended so she would not get the 0% interest. I disputed, and contacted his manager and told him it was unprofessional and unethical to change the terms of a sale before it completed. He said he would check into it and call back but did not. The specialist called then and stated they were honoring the 2 year no interest offer.The contract he presented stated interest would be added for the full term at a rate of *****% and would return the interest paid at the end of the 2-year term. That is a very unscrupulous business practice.Many Miracle Ear clients are seniors living on fixed incomes and need to determine how much they can afford in a monthly payment. The entire process was uncomfortably aggressive and an unpleasant experience.

We were very happy with the service we received. ********* was very kind and caring. She seemed to be very knowledge. We had a very good visit today. We wish her well.

This company lied to me about the price of the hearing aids. I agreed to purchase 2 hearing aids, My insurance was to pay $2500 towards the cost and I put down a $500 down payment. The afternoon after the appointment I check my insurance and found that it had not been long enough since purchasing hearing aids, they would not pay at this time. I called Miracle Ear the following morning and told them I could not afford the aids without the insurance help. They told me to keep my appointment and they would look into the matter. The following week when I went back they offered a price that I could not afford. I never saws the hearing aids, are was even asked to try them, but they won't refund my $500 downpayment. This took place at the Miracle Ear office in ******** ****, ************************ is the hearing specialist there. Please be cautious and don't let them take advantage of you.

overpriced ****, their warranty is you need to buy another set for another 8,000.stay away. they are criminals.

After spending over $4,000 in January '23 I have yet to receive a pair of hearing aids that work. Multiple visits, phone calls, and trial hearing aids were a waste of my money and everyone's time. In the end, I was told that I need to change my phone to an Iphone in order for the hearing aids to work. Sadly, that fact was confirmed by three different Miracle-Ear employees. I should have been told that "known" fact before they took my money and wasted all of our time with other trial hearing aids. Be aware, if you have an android phone and want to pair it with your hearing aids, confirm that it can be done, in writing, before you sign the contract. Absolutely, deceptive sales going on there at the Palm Harbor, ** location.

I have purchased hearing aid from the ******* **.office..they are the best.they have been so helpful,kind,and understanding..also the ***** office has helped many times.***** is such a great asset.

Sold wrong very expensive aids.For my need.Part credit. Credit cancelled but still billing!Stay away!