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            Business ProfileTwo Men and A Truck

            Moving Services
            BBB accredited business

            Contact Information

            550 1st St SW

            New Brighton, MN 55112-7754

            Visit Website
            (651) 756-1796

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            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/12/2014

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by Two Men and A Truck, this company offers packing of you belongings and delivery to you residential or commercial destination.

            Business Details

            Location of This Business
            550 1st St SW, New Brighton, MN 55112-7754
            BBB File Opened:
            8/20/2014
            Years in Business:
            25
            Business Started:
            3/17/1999
            Business Started Locally:
            3/17/1999
            Accredited Since:
            12/12/2014
            Business Management
            • Chad Werner, General Manager
            Contact Information

            Principal

            • Chad Werner, General Manager
            Additional Contact Information

            Fax Numbers

            • (651) 788-7564
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/31/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            The job was incomplete. I moved into a basement apartment and they just decided to stop moving boxes down the stairs. I have back issues and made it clear it was necessary and my space was downstairs. Movers were unprofessional and lazy. Administration took a week to respond to me after the move and they did nothing to refund or repair relationship after the failure to complete the job. I heard bad things from friends and should have listened! They also highly damaged the property trying to force items to fit down a staircase that clearly werent going to fit. I was also pressured by an employee to give each worker fifty dollars for a tip and he asked for cash instead of adding it to the bill on the iPad. The movers did not know what they were doing and did not communicate with each other. They took food not meant for the food shelf and tried to bring in the food meant for the food shelf. They asked to use my bathroom immediately upon arrival and asked to use my phone charger too. I am very angry that administration has done nothing to alleviate my concerns.
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mike M

            06/24/2024

            Terrible drivers purposely tried to run me off the road on I494 near Wayzata in MN on 6/24 around 8:15 AM.

            Two Men and A Truck Response

            06/25/2024

            We apologize for this situation. I will say that our trucks are big, and traffic can certainly put us in the way of other vehicles; just as other vehicles can be in the way of us. We are all using the same roads, and it is never, ever our intention to impede other drivers' routes. We are using our GPS tracking system to determine which truck this driver is referring to, and will pull our camera footage. Once our investigation is complete, we will take appropriate measures to train on the issue. If possible, we will reach out to the driver making this claim and complaint. Again, our apologies for the situation, but we will get to the bottom of it. Thank you for bringing it to our attention.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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