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Business Profile

Fire and Water Damage Restoration

KC Green LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJames E

    Date: 10/09/2023

    1 star
    We had a lift pump go out and sewage backup into our basement. We contacted our insurance right away and they suggested Servpro, and called them to come out. The owner, Ken came out and talked about what they were going to do. They were going to put the furniture up on blocks, etc. I found him to be very much a used car salesmen type, would tell you what you hear. He said he would be back later and his guys showed up and worked until 11:30 PM. When they left none of furniture was on blocks and everything just stacked in a pile. Ken told us they had to come back everyday to check the equipment, that was Saturday. They showed back up Tuesday to take the fans and such out and spray a chemical. We asked Ken, before he left what he thought the cost would be. He said it was less work than he first thought. He told us it would be between $3,300-$3,900. When we finally got the bill the total was $5,250. Quite the difference. I guess I just don't like to be conned.

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