Business ProfileforCascadia LLC

Chase, Cascadias owner, explained why people think so highly of his work. Its because they dont really look at his work. They trust him when he says hes done what he said he would do, and that the quality is first rate. We trusted Chase, too, right to the very end. What we learned, though, is that hes an exceptionally good liar. He lied about pretty much everything even the things he put in writing. For example, his contract with us specifies that he would use brushes, not just sprayers (this was an exterior painting project). Not only did he not use brushes, he had no intention of telling us. His crew chief exposed the depth of this lie when he told us that they never had any intention of brushing our house. He said that in his 10 or so years painting, a house like ours would never be brushed. There were other lies, too, like the one where he said theyd use two coats of paint (they used one). But the biggest lie was the last one, when he told us he would do whatever was necessary to make us happy, and that we had a two-year guarantee. He told us this the day we handed him the final payment in full. He didnt come back when he said he would to fix the things we found initially and reviewed with him, and hes not returning our calls. This was weeks ago. As the real Chase has been revealed, weve looked more closely at his work, and discovered that they did a terrible job of prep. Theres peeling paint in countless places. I have photos if youd like to see them. Ive had a few painters inspect their workmanship and I think its fair to say theyre appalled. Weve hired one of these painters and will pay him thousands to fix the problems that Chase created. I want you to know it gives me no joy to write this review. Wed much rather pay to have the house correctly prepped and painted and move on. But we think it would be irresponsible to not share our experience with you.