ComplaintsforSam's Handyman Service
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired Sam's Handyman Service to install a Sandpoint at my property for a sprinkler system. i had purchased all the parts necessary for the job. *** spent about 6hrs at my house which does not included drive time (which was about 2hrs)..after it was all said and done he told me i was going to get 12.7 gallons per minute which is what i needed. When he was finished insisted in getting paid cash, which we paid him the $5,000 cash, he wanted $6,500 but we refused to pay that exuberant amount he attempted to charged us. I asked for a receipt which he refused to do, he would leave my property until he was paid. Upon purchasing a pump and hooking it up my self, I was only able to get about 1/2 gallon to 1 gallon per minutes. I reached to him to let him know I was not getting the gallons per minute he promised. At this time he talked to a licensed well driller and was informed that a sandpoint well would NOT work in our area. After doing some additional homework on ******** found out he does NOT have a license to drill any kind of well. We reached out to other people that have used his well drilling services and have been told they had the same experiences. I did speak with other well companies after he attempted to do ours and found out the amount he charged us would of almost been enough to do a drilled well.We did reach out to him on numerous occasions to get a receipt with no luck and also to see if he would work with us on refunding part of the payment received as he did not do as promised. Also found out he he has been warned by the *** in the past on doing illegal well services because he is not licensed. Thanks for your assistance with this matter and please let me know if need further information.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.