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Find a Location

Local Motion has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Local Motion

      2500 Walnut St Ste 300 Roseville, MN 55113-2554

    • Local Motion

      8625 Monticello Ln N Maple Grove, MN 55369-4548

    • Local Motion

      4902 Winnetka Ave N Minneapolis, MN 55428-4229

    Business ProfileforLocal Motion

    Moving Companies
    Multi Location Business

    Current Alerts For This Business

    Bankruptcy:
    On 03/22/2023, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 21-31539. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court 200 Warren E. Burger Federal Building Saint Paul MN 55101 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 03/22/2023

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by Local Motion, this company offers moving and storage as well packing and unpacking. Also provides home moving, office moving, storage moving, and climate controlled and secured storage facility. 

    Business Details

    This is a multi-location business.

    Find a Location

    Local Motion has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Local Motion

        2500 Walnut St Ste 300 Roseville, MN 55113-2554

      • Local Motion

        8625 Monticello Ln N Maple Grove, MN 55369-4548

      • Local Motion

        4902 Winnetka Ave N Minneapolis, MN 55428-4229

      Location of This Business
      2500 Walnut St Ste 300, Roseville, MN 55113-2554
      BBB File Opened:
      10/12/1990
      Years in Business:
      33
      Business Started:
      10/12/1990
      Business Started Locally:
      10/12/1990
      Business Incorporated:
      1/8/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • David A. Seeley, President / CEO
      • Billie Lupton, Manager of Customer Care
      Contact Information

      Principal

      • Billie Lupton, Manager of Customer Care

      Customer Contact

      • Billie Lupton, Manager of Customer Care
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Vendor had within the estimate there would be a total number of movers of 3. I was satisfied knowing that with the limited amount of items this would be a timely move. When the movers arrived to my apartment, ************************************** on Saturday March 16th, they stated no, 2 movers are scheduled. This felt as though it was a bait and switch situation. I would not have agreed for the service if I was informed of what they really plan to do.The level of experience for one of the two movers was much more limited. The other one seem more knowledgeable. I had a one-bedroom apartment with limited furniture and all of it stacked at a door in boxes ready to take out. It took them 5 hours to load the truck which included attempting to safely pack the furniture with padding, etc.They broke my bed frame by the Lesser experience worker grabbing at a place where the experience worker informed him wasn't structurally sound and stated he needed to grab areas that are. The package to fragile light and broke the connection piece for the lamp shade to hang on it.The unloading of the truck after a 4-Hour Drive to where I was moving took an additional 3 more hours. Myself and two other individuals were helping to unload the truck so that we could be done with their services.While I've done the calculation about the cost would end up being approximately the same with three Movers, the extreme distress it took to stay and pushing these two movers is undescribable. Very stressful to move but to be sent what I would call instead of the A-Team the * Team and then have a bait and switch to 2 movers is unethical and not what their quote stated.There should be some financial compensation for this and they should be allowed to do this to Future Families they move.

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sarah R

      2 stars

      04/30/2024

      Movers showed up 1.5 hours late despite having confirmed a start time with me prior. Senior moving consultant who scheduled appointment said he would get back to me when he started work that day, he did not. I had to reach out the following week to again voice my frustration. The consultant offered up the *** to call me which I said I would appreciate it. I did not hear from the ***. For all of the stress that goes along with moving already, this is not a vendor that made the process any easier on me. For the price that was paid and the communication received, I would not call this company again or refer them to a friend for a move.

      Local BBB

      BBB of Minnesota and North Dakota

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