Complaints

This profile includes complaints for Warners' Stellian's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Warners' Stellian

  550 Atwater Cir Saint Paul, MN 55103-4401

• 

  Warners' Stellian

  5462 Nicollet Ave. Minneapolis, MN 55419-1959

• 

  Warners' Stellian

  7665 148th St. W. Apple Valley, MN 55124-7800

• 

  Warners' Stellian

  12772 Bass Lake Rd Maple Grove, MN 55369-6307

• 

  Warners' Stellian

  1750 Weir Dr Woodbury, MN 55125-2252

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/14/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased a new refrigerator from *************** in November of 2024. Within the first 30 days, we experienced issues with the refrigerator making a terrible gargling noise, difficulties opening the door, and the temperature of the refrigerator significantly fluctuating. Jello for the holidays didn't set and milk became warm. A service technician from Warners Stellian came out and said nothing was wrong with the refrigerator. We escalated the issue to ********** who then sent Twin Cities Appliance to our home. The initial technician identified multiple issues with the refrigerator and replaced multiple parts. This did not resolve the issues. Technicians from *********** Appliance came out several more times to replace parts trying to guess what was wrong with the refrigerator and how to resolve the issue. After the fifth visit and the recommendation to drill into a part, we declined the repair because the technician couldn't guarantee it would fix the issues. We contacted Warners Stellian and Twin Cities Appliance to request a replacement refrigerator. Both recommended we continue trying to repair the refrigerator even though no one could determine what was causing the issue or how to actually resolve the problems. Both companies said they didn't have the authority to state the refrigerator was non-repairable and would need to continue sending technicians to the home. After several back-and-forth conversations and no resolution, just finger-pointing, we had to re-escalate the issue to ********** directly who agreed the refrigerator needed to be replaced. The service received from Warners Stellian and Twin Cities Appliance was not customer-friendly. We spent countless hours trying to resolve this with no definitive recommendation or solution from either company. We are now requesting a full refund for the extended warranty purchased from *************** as it was never used, and they were of no help in getting the appliance fixed or replaced.

  Business Response

  Date: 03/19/2025

  I apologize for your experience. We certainly can refund your Ironclad product protection plan. Please allow 3-5 business days for processing. 

  Customer Answer

  Date: 03/24/2025

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me pending I receive a full refund within 3-5 business days.

• Initial Complaint

  Date:03/06/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Warner Stellian is an appliance store. The branch I'm speaking of is in *****************. I went to a general Web site to buy a clothes washing machine where a "open box" model was advertised. Underneath the picture was a box that said "buy it". When I clicked the box, I was directed to a specific store - the one in ***************** at ************************* - They told me that the washer I was looking at could only be bought if I bought the dryer with it. This, to me, is misleading and false, considering nothing was said on the site that that was the case. The manager would not talk to me and through the sales person I found he was adamant about this. The sales person suggested I call the ***************** store, which I did, and found the manager was having a day off, so I was directed to call the *********** location. The manager there was sympathetic, and even called and talked to the South Minneapolis manager where I'd sought to purchase the washer. I appreciated the effort, but he said the manager at ***************** would of not relent an sell me the washer only. This seems to me, at best, "biting the hand in order to spite your face" or, at worse, discrimination. Why and to what end I couldn't guess, but that practice should be apprehended. If a washing machine is offered for sale, it should be sold as offered. We're not children or subjects and shouldn't be treated by a manager as if he were a parent or tyrant.

  Business Response

  Date: 03/07/2025

  It is typically our policy to sell open box laundry units as a pair. However, in this case we can make an exception. The store will be reaching out to the customer and complete the sale. I apologize for the inconvenience. 

• Initial Complaint

  Date:03/06/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased a brand new set of appliances from Warners' Stellian in November. Upon installation our refrigerator was immediately making loud noises. Warners' Stellian came out twice to try and fix it, but they were unable to find a reason why it was making noise. The second ********** adjusted the coils trying to reduce the noise, which didn't work. We then talked with their sales manager ******* ******* to ask about an exchange of our refrigerator due to the noise. He stated that he would need to send another ********** out to verify the noise to complete the exchange process. A third tech came out and told us the noise was normal and would not be covered under warranty. We thought that was the end of it, and that we would have to learn to live with the noise, but then on 3/4/25 we received a bill of $149 from them for the service call. I then talked to their service department asking why we were billed when one, the product is still under warranty, and two, the final service call was initiated by them and not us. I was not able to get my questions answered by the first ****** and then asked to speak to a manager. I received a call back from a service manager, and when speaking her I was told that Mr. ******* was wrong to send someone out to fix an issue that in their opinion was normal operating noise. She said I should have been billed for the first two service calls as the **********s found nothing wrong, even though the second ********** attempted to make an adjustment to reduce the noise. I told them I would not pay the $149 as we were not asking for a third service call, but that service call was initiated by Mr. ******** They will not waive the final service call and have banned us from any future service calls or purchases. I'm fine with that due to their lack of customer service and lack of transparency in stating that we would be billed for any service calls that did not find an issue. I am still asking that the $149 service fee be waived.

  Business Response

  Date: 03/07/2025

  Each of the technicians noted the noise compliant from the customer was normal. The "adjustments" made by one of our technicians was to simply pull the refrigerator away from the wall in case it was too close to the wall and making noise as it vibrated. Having someone come to a customer's home is not a free service. The warranty only will pay for service if there is an actual repair needed. Each technician tried to explain the noises the customer was complaining about were normal. I will waive the fee but also refer the customer to another service provider for any future requests. 

  Customer Answer

  Date: 03/07/2025

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  Also no tech until the last one indicates the noises were normal.  If they had, we would not have continued to seek a remedy.  That could be a good reminder to the techs moving forward.  

• Initial Complaint

  Date:01/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased a refrigerator 3 years ago at Warner Stellian. At time of purchase we were sold their Iron Clad warranty with the promise of 48 hour diagnostics, loaner appliance and food spoilage replacement. We were also told that the manufacturer warranty on our fridge was 1 year. Fast forward, our fridge died on Christmas Day 2024. My husband called ** they say our warranty is actually 5 YEARS and then he called Warner Stellian. He had troubleshooted the code with ** and told ** what it was. We were told the soonest anyone could come out was January 6th but they had a cancellation so We were able to get a tech to come out on 12/31. He was here for 5 minutes told me your husband did 90% of the work. Its the board. I dont know what they told you was going to happen as this appointment or what your expectations were but they just sent me here to make sure that is what the problem was. I asked him how long for the part and he said at least 10 days. I called the ** warranty immediately after that visit to ask about the loaner and the 48 hour diagnostics visit because we remembered being told that. The lady said she had to contact Iron Clad. I called 2 or 3 more times and was told still waiting. Finally I called again yesterday 1/9/25. I was told the part came in the day before - he was surprised we were not called to schedule an appointment. Sent out a scheduling request. I brought up the loaner and he reached out to his supervisor. Who told Him because we are 23 miles from the nearest store(I guess it only covers 20 miles) we couldnt get the loaner. We became upset about this because we were sold this warranty based on these perks. We said we would like a refund as they could not do what we were sold and we were lied to about the manufacturer warranty. His manager called my husband and basically said its on us to know what we are buying with the warranty. We were sold something that we could not use and our fridge will be broken for 3 weeks. We have 2 kids.

  Business Response

  Date: 01/10/2025

  I apologize if there was some confusion about the benefits ******** Product Protection provides. The 20 mile limitation on loaner availability is clearly spelled out in the brochure provided in the store as well as the terms and conditions. Your home is 29 miles from the nearest store and therefore doesn't qualify for a loaner. The attachment function on the BBB site isn't working properly but the information is also available here: ******************************************. Your parts were ordered within 48 business hours from your on-site diagnosis and received the same day you called in, 5 days later. 

  Your ** refrigerator comes with a full one-year warranty and a five-year warranty on the sealed system. ******** guarantees the entire appliance for five years plus adds benefits of food loss up to $250. Once your repair is complete, you can restock your refrigerator with any perishable goods that were lost and submit the receipts at *****************************************************.

  If you would like to cancel your Ironclad protection plan you may email the same address above and be granted a pro-rated refund for the plan. You would not be eligible for the food loss credit and any future service would need to be coordinated through **. 

  I apologize for the inconvenience of having your refrigerator needing a repair. Please let us know how you would like to proceed with your Ironclad coverage.  

   

• Initial Complaint

  Date:01/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought multiple appliances from Werners Stellian here in ********** in march of 2024. On New Years Eve the fridge that I got from them stopped working! No big deal I called they told me they dont have a licensed person to work on it?!?? So I called the manufacturer they tell me they have to call a 3rd party company to come out an look at it. When he gets there today 1-7-25 he tells me the part is on back order and he doesnt know when itll get here! So I called Werners Stellian an tell me they wont do anything. This fridge was $1,000 dollars, with $700 of wasted groceries on top of that! Its 2025 of you cant service what you sell you shouldnt sell it! Its one thing if its 2 years old but the fact that its 7 months old and the previous fridge I pulled out was 20+ yeas old is crazy

  Business Response

  Date: 01/10/2025

  Your appliance comes with a one-year manufacturer warranty. Your appliance will be serviced through that warranty with **********. Warners' Stellian will no longer do business with you due to your harassing and abusive language you used when speaking to our employees.  

• Initial Complaint

  Date:11/21/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To Whom it's About to Concern,I am writing this as a new customer with Warner **********************. I wanted to share my current experience. On September 11th, 2024 we found ourselves needing a new refrigerator. We went to your store in ******, ** @ ********************************************************. We worked with appliance specialist, ****** ******, and found a replacement refrigerator. This experience went smoothly and lucky for us we chose to get an ********************** 5 year warranty". Fast forward 2 weeks, we get a "new fridge". We get it set up and one would think this is where the story ends. It's not. My "new fridge" keeps flipping the breaker. Shutting it off at all times of the day. We try a different plug just in case it's an electrical issue, same result. We call for ****** Stellian to come out- that $500 policy already coming into play for a fridge that is only a week or two old to us. My husband, ****, was present for the Warner Stellian Repair personal. Per my husband's report, he did a great job but ultimately the fridge is a lemon. So, he left and said ****** Stellian would call or be in touch. So every day we play the game of if our food will be spoiled. So, days pass, we get no calls. My husband gets an email with what appears to be parts order to fix my less than 30 day old refrigerator. No timeline on the repair. Just parts. Then we are alerted that the parts are on backorder. Then we are alerted that the parts being order was just a "backup plan" and that the fridge can't be repaired. So they offer a $1700 credit. We try to call someone to help us and have no luck.On November 20th, day 71 of a broken fridge, we return to the store. They can't get our same fridge, they won't price match a more expensive fridge, and they will not provide any discount or assistance for all that we have been through. Good thing we have that "iron clad plan" . *********** will not help us. I should be compensated in some way for having a broken fridge delivered to me on day 1.

  Business Response

  Date: 11/22/2024

  I am sorry for the experience. We certainly do not intend to deliver a faulty appliance. When an appliance is delivered, it is covered by the manufacturer's warranty. Warners' Stellian is obligated to repair the appliance per the terms of the warranty as needed. When Warners' Stellian was notified of this issue on 9/24, we scheduled an on-site diagnosis call. The customer called back on 9/27 to cancel that appointment as he believed the problem was their outlet. The customer called again on 10/17 to report the breaker was tripping the breaker once a day. A technician was dispatch on 10/22. He found that the appliance was the cause of the breaker tripping. We submitted a request for an exchange to Frigidaire the same day. That request was denied. We ordered parts in an attempt to complete a repair. The parts were originally estimated to be in 11/1 but then the part supplier changed the *** and the parts were put into a back order status. At that point we were able to get an exchange approved. We directed the customer to the store to select a different model because the model they originally selected is no longer available. We refunded 100% of their purchase price. The limit of liability for Warners' Stellian is the price paid at the time of sale plus any installation costs. We have fulfilled that obligation. 

• Initial Complaint

  Date:10/28/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We recently purchased 4 appliances from Warners' Stellian.The fridge produces a loud noise whenever the compressor kicks on, which has become extremely distracting in our open floor plan. This noise has profoundly affected our quality of life, to the point where we avoid the kitchen area altogether.Our attempts to resolve this issue through both Warner Stellian and ***** have been met with dismissive responses in many cases without even examining the fridge. Below is a timeline of our experience:- **9/4**: Fridge installed.- **9/25**: First ********** visit during stove installation; advised the fan needed replacement.- **10/1**: Scheduled a ********** for 10/2; ********** didnt show.- **10/2**: Appointment rescheduled.- **10/3**: Fan replaced, noise continued.- **10/9**: Scheduled second appointment; again, ********** didnt show.- **10/10**: Called to reschedule; set for 10/11.- **10/11**: Second ********** visit; noise not present during visit. Suggested fan replacement but was told Bosch wouldnt cover it.- **10/15**: Follow-up call with Warner Stellian; still waiting on communication from *************** **10/16**: Warner ********************** Warranty said nothing was wrong despite ongoing noise. Provided ***** customer service number.- **10/25**: Repair ********** determined the noise was "normal" without even hearing it in person. Advised to call ***** for further options.- 10/28 : We called WS again and talked to our original salesperson. He said hed talk with the manager and get back to us.Given the persistent issues and inadequate support, I urgently request one of the following actions: a replacement fridge, a thorough repair, or a buy-back of the appliance.

  Business Response

  Date: 10/29/2024

  Warners' Stellian repaired this refrigerator under *****'s manufacturer issued warranty. We replaced the evaporator fan and tested. The customer called and said they could still hear the noise. Per our technician's second visit: "Ran unit through multiple test and used decibel meter. This unit is well within factory specs for decibel level, which was customers original complaint. After being shown that the decibel level is fine, he now says it is the frequency that is the problem. There are no issues with this unit, and his wife also says she doesn't "hear what he hears"."

  There is nothing a repair can do to remedy this issue. This matter has been referred to the store for a resolution. The store manager will be reaching out to discuss options. 

  Customer Answer

  Date: 10/29/2024

   I am rejecting this response because:
  
  The response misrepresents the situation. I never said I could not hear the noise.

  I also don't care what the specific ******************* can do.  I want to know what Warners' Stellian can do.  I look forward to hearing those options.

  Business Response

  Date: 10/29/2024

  I understand your concerns. BBB complaints come to the ****************** This is not a repair issue and was referred to Sales. I know it's a little "behind the scenes" but at the time of my response, that was what information I had. I now hear that Sales has reached out and is exchanging the refrigerator. 

• Initial Complaint

  Date:10/19/2024

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Paid for a NEW refrigerator but received a Dented and Scratched refrigerator. in many places on the refrigerator. There initial response was 10% discount. Then more damage was discovered on the refrigerator and ***************** discussed with me the option of another 10% discount. I have Not received the additional discount.

  Business Response

  Date: 10/23/2024

  Your damage allowance has been approved and will be mailed to you. Please allow 7-10 business days for the check to arrive. I apologize for the inconvenience. 

  Customer Answer

  Date: 10/23/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:10/16/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing this complaint because after multiple phone calls and an email, I cannot get ahold of anyone in the service department that has any kind of authority to help me.On September 13th, 2024, I called and requested a repair for a dishwasher we had purchased August 29, 2023. We also purchased the ********* ************* protection.On September 19th, I got an email that the part had been ordered.On October 3rd, a repair technician came to my home and discovered that the part was broken so they could not repair my dishwasher. I had to re-arrange my work schedule to be available for this appointment.On October 4th, I received an email that the part had been ordered.I called to request an escalation. I wanted to be assured that we would be at the top of the list for appointments. I was told that I had to wait to call back in when the part arrived.The part arrived and I was able to get an escalated appointment scheduled for October 16th. I re-arranged my work schedule to be available for this appointment.I received a voicemail while I was waiting for the technician to arrive that a part was missing. The voicemail indicated that a part was returned that shouldn't have been. It would have to be ordered.I have been without a functioning dishwasher for over a month because of two errors on your part. I don't have an ETA for a repair. We purchased from your store because we thought we would avoid these kinds of issues by not going to a big box store. We purchased your warranty so we really have no choice but to use you for service or we will be out of extra money. Your contract indicates that if we reschedule the appointment we agreed to, we would have to pay $149. What do I get for the two days I have rearranged my schedule just to not have a functioning dishwasher at the end?I feel that we have been as patient as anyone should be expected to be especially when not a single person has responded to help us with this.

  Business Response

  Date: 10/22/2024

  I apologize for the inconvenience of not having a working dishwasher. We are working diligently to ensure we have the correct parts when the technician comes to your home. We rely on the manufacturers to provide parts and accurate information. In this case, out technician reviewed the repair and caught that the part doesn't come with the appropriate clamps. Those had to be ordered separately. They have an ETA of 10/24. We should get a notification when the parts are received to schedule your repair.

  I am sending you a token of appreciation for your patience in handing this matter. It's not intended to put a value on your experience, but is part of our apology for the inconvenience.  

  Again, apologies for the delay. We hope to have this resolved in as timely a fashion as possible.

  Customer Answer

  Date: 10/28/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  The scheduling team appropriately moved us up the schedule as far as they were able and the technician just finished the repair today. 

• Initial Complaint

  Date:09/12/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ****************** is not addressing our faulty refrigerator.********, Service Manager *****, Service Tech Friday 3/4 Frigidaire fridge delivered model PRFC2383AF4 Serial ********** Friday 3/15 Called Frigidaire directly to have them out to fix ice maker not working. Two trips required, part was ordered and installed. ice maker continued working until August.Dishwasher thursday May 9 broke Monday June 17th service on site washing machine Thursday 8/8 ***** service tech was on site, said it wasn't an easy fix and had to order parts. Monday 8/26 ***** service tech was on site. Spent 3 hours in my kitchen trying to repair the leak. It was a sealed system repair and multiple parts were replaced including the compressor. Things were also welded back together. ***** said multiple times "I cannot figure out where this leak is coming from." After three hours he "fixed" it.Thursday 8/29 fridge and freezer quit cooling overnight and spoiled all our groceries. Thursday 9/5 ***** service tech was out again. Spent several hours tearing apart and putting back together, continued to say multiple times "I just don't know what is wrong with this thing. I just cannot fix this leak." After several more hours he "fixed" it again.Monday 9/9 freezer quit cooling again. Contacted WS and was told that they needed to work through Frigidaire again and would reach out to them and call us back. No call back. We followed up on 9/12 and were told that they have to complete a 3rd repair before we can discuss replacement of the fridge and that a part was ordered and supposedly in today. We asked for schedule date and to speak with a manager. Manager returned our call 9/12 and told us the part was in but we had to wait for service and our schedule date was 9/23.

  Customer Answer

  Date: 09/26/2024

  I am rejecting this response because: 3rd repair was now made and it still is not working properly. I received a message from Warner Stellian today that ********** as now told them that it doesn't qualify for a replacement. I have had this refrigerator 6 months and 4 different repairs have been made on it. 3 of which were for the same thing. 
  
  
  

  Business Response

  Date: 10/01/2024

  This will be exchanged. My team will reach out today to discuss the details. I am sorry this didn't work out. I appreciate your patience through this process!