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Business Profile

Property Management

Oak Grove Realty Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Oak Grove Realty Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Oak Grove Realty Services has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Oak Grove Realty Services

      2177 Youngman Ave STE 100 Saint Paul, MN 55116-3084

    • Oak Grove Realty Services

      8240 E Point Douglas Rd S Apt 2 Cottage Grove, MN 55016-3168

    • Oak Grove Realty Services

      116 Oak Grove St Minneapolis, MN 55403-3478

    • Oak Grove Realty Services

      177 East Thompson Avenue West Saint Paul, MN 55118

    • Oak Grove Realty Services

      85 Thompson Ave W Apt 113 Saint Paul, MN 55118-3191

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/11/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company practices bad business practices and spams individuals through emails. I have requested numerous times to not be contacted and have not provided my contact information to this apartment complex. I continue to get daily spam emails from company.

      Business Response

      Date: 05/16/2022

      **** initially contacted our company in 01/2019 looking for an apartment at that time he provided us with his contact information including his email address.  We have regularly used email communication for marketing purposes with our organization since his initial information in 2019.  On every email sent there is an option at the bottom of the email that states if they wish to opt out of emails, they can do by clicking on the supplied link.  **** had never done that thus he continued to receive the email marketing items.  The first time he contacted us about not wanting to receive email communications was 05/09/2022 where he stated Take me off your email list immediately! I have asked multiple times, if this is not done by the end of the day and I receive another email from you Ill be reporting you to the BBB, ************************* and the ******************* for spamming and bad business practices. We immediately opted him out of the email communications as he requested.

    Oak Grove Realty Services is NOT a BBB Accredited Business.

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