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Find a Location

Granite Busters, Inc. has 1 locations, listed below.

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    Business ProfileforGranite Busters, Inc.

    Countertops
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/13/2010

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Granite Busters Provides Custom Granite, Marble, Quartz, and Natural Stone Countertops.

    We are a Natural stone and Quartz Fabricator/ Marble and Natural stone Slabs, Sinks, Sink grates, and installations.

     

    Products & Services

    We carry 125+ Granite colors in stock as well as the capacity to research custom color availability quickly. 

    Business Details

    Location of This Business
    1752 Jeffco Blvd, Arnold, MO 63010-2736
    BBB File Opened:
    12/18/2009
    Years in Business:
    16
    Business Started:
    1/10/2008
    Business Started Locally:
    1/10/2008
    Business Incorporated:
    4/22/2008
    Accredited Since:
    1/13/2010
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Enis Hodzic, President
    Contact Information

    Principal

    • Mr. Enis Hodzic, President

    Customer Contact

    • Mr. Enis Hodzic, President
    Additional Contact Information

    Fax Numbers

    • (636) 282-1669
      Primary Fax

    Phone Numbers

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    There were three transactions and numerous conversations that occurred during the timeframe of December through February, 2023-2024. I had what I thought was a simple request to add a rectangular piece of granite to the opn space behind my stove. 1. The first attempt by Granite Busters to fulfill the agreed upon requirements resulted in a piece of granite that was too small and therefore dolid not cover the space behind the stove completely. 2. The second attempt by Granite Busters to fix the problem they created during their first attempt to fulfill the requirement resulted in the piece of granite that was previously installed by them now being crooked. The installer said he misunderstood his instructions and thought he was supposed to remove the piece of granite that was tightly adhered to the wall. Once he understood the instructions Granite Busters gave him, he re-glued the original piece of granite back onto the wall. Unfortunately, when he reinstalled the piece of granite he did so incorrectly. The piece of granite was now crooked and glue was all over the edges of the piece of granite.3. Granite Busters third attempt was a disaster. They ruined my stainless steel backsplash while attempting to straighten out the crooked piece of granite they installed. They used my stainless steel backsplash as if was a piece of extremely hard metal when they pushed the granite piece up to the backsplash using a screwdriver against the backsplash to align or hold the piece of granite in place. Now my stainless steel backsplash is permanently damaged. I am asking for a refund so I can hire a professional to add caulk along the length of the backsplash to make it uniform and cover the damage Granite Busters created.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda L

    1 star

    05/14/2024

    We were so disappointed in our entire experience with Granite Busters. Our salesperson was the most unfriendly person I'd ever met and several times out and out lied to us.As far as the work we had done, we had two bathroom vanities and a shower bench replaced with granite. The vanities were both done with sloppy caulk work and I had to clean up lots of the caulk and silicone that they used. I had been told to expect dust from them having to cut the holes for the faucets, but I certainly expected them to clean up after themselves with the caulk and silicone messes they made. It was dripped on the walls and the floor.Our shower bench was not done to our request AT ALL. It looks absolutely horrible. The manager even came out to consult with us what we wanted and told us how it would be done, which we agreed to. And then they completely ignored our discussion. The workers had measured twice and still they did NOT measure correctly and it doesn't fit right. The manager showed up at the second attempt they made and lied to us saying there was no way it could be done the way he had agreed to. If he had told us this in the beginning, we never would have had it done, but then they wouldn't have been paid for it so I guess they decided not to mention it.They left huge messes in both bathrooms and in our driveway where they did some cutting. I haven't used a construction company before that didn't at least carry a broom to sweep up after themselves.Several people in our subdivision commented that they saw the Granite Busters truck in our driveway and asked us to advise how it went and we certainly will. I might even put it on our subdivision's ******** page.We'll be putting granite in our kitchen in the next few months and certainly will NOT be using Granite Busters.

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