Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Services Office

Consumers First Insurance Agency, Inc

Reviews

Customer Review Ratings

5/5 stars

Average of 18 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMaureen C

    Date: 12/13/2024

    5 stars

    Maureen C

    Date: 12/13/2024

    **** is very helpful and responsive. He helped me find insurance at a great price the last two years. Unfortunately the company increased their prices and I had to find other insurance this year. I will definitely continue to check with **** if I need to change again. He is always happy to help!

    Consumers First Insurance Agency, Inc

    Date: 12/15/2024

    Thanks! We advise all Customers and Prospective Customers the only way to really keep ********************** premiums low is to SHOP! SHOP! SHOP!That is why we have a Quality Shopping Team (Similar to a Professional Buyer used by big companies). We automatically shop our Customers at least once a year (with their permission). When we find a lower rate we let them know. NOTE: We only do this when we have a Customers ************* keep a Customer for life requires we work for the Customer every day. We'll work hard to earn you back!
  • Review fromAndrea E D

    Date: 11/26/2024

    5 stars

    Andrea E D

    Date: 11/26/2024

    **** ******* and Associate **** ******* have given me prompt and professional service.

    Consumers First Insurance Agency, Inc

    Date: 11/27/2024

    Thanks for your positive review. A commitment to *************** requires a commitment to learning, and that takes a TEAM! Our **************** Team members help each other when working for a Customer. Sometimes we dont get it perfect and thats when our commitment to learning kicks in. Service Learning starts with the Customer. Even when we get it right, we know we can improve.
  • Review fromErma R

    Date: 11/18/2024

    5 stars

    Erma R

    Date: 11/18/2024

    **** has been very patient with me. He has answered all my questions in words i can understand.

    Consumers First Insurance Agency, Inc

    Date: 11/19/2024

    Thanks for taking the time to share your experience. Our Service Team tries hard to help and satisfy Customers. Its not an easy task given what inflation is doing to insurance costs. Your words motivate our Team and keep them trying harder. Thank You!
  • Review fromKate D

    Date: 10/22/2024

    5 stars

    Kate D

    Date: 10/22/2024

    ********* was extremely patient and helpful, guiding us through the process of insurance shopping with a 16yo added to our policy. He was quick to respond to my endless questions and ended up saving us a significant amount to keep our insurance affordable.

    Consumers First Insurance Agency, Inc

    Date: 10/24/2024

    Shopping for insurance is challenging for most Consumers. Buying a product that is actually a contract that you hope you never use. Couple this with the fact that, to an insurance company, a claim is another business expense. All well run companies try to keep expenses low.Finding a licensed insurance professional that will help you find the best rate for the coverage you need is not easy. We appreciate you sharing your experience with our QUALITY SHOPPER Team. Every year we shop for our Customer, because we know, the only way you can save is to SHOP, SHOP, SHOP! Thank You!
  • Review fromJoseph L

    Date: 10/08/2024

    5 stars

    Joseph L

    Date: 10/08/2024

    At my request, ********* ******* investigated various auto insurance providers to determine if there was a policy with comparable coverage, but with a lesser annual premium. He was able to recommend a replacement policy at an annual premium savings of approximately 10%. He was able to complete this process in a very timely, courteous, and efficient manner, and made my transition to a new policy provider very easy. Would highly recommend Christian to service anyone's insurance needs.*** *.

    Consumers First Insurance Agency, Inc

    Date: 10/09/2024

    Thank you! Customer feedback is extremely important to us as it is the single most important way to evaluate the quality of our service. The advancement of technology forces an entirely new approach to service. However, when it comes right down to it, people helping people is the answer to quality service. Our TEAM thanks you for your feedback.
  • Review fromEric B

    Date: 08/23/2024

    5 stars

    Eric B

    Date: 08/23/2024

    ********* has always taken care of all of our insurance needs with quick responsiveness and a sense of urgency. He also has explained everything on the process from beginning to end helping to leave a 100 percent understanding of the policy and any questions we may have. Most importantly he has worked as hard as possible to save us money and has come through at least for us, Everytime. I would recommend him if anyone ever asked and needed a great agent! Thanks *********!

    Consumers First Insurance Agency, Inc

    Date: 08/26/2024

    Thanks for your review. Our Quality Shopper Team works hard to help save time and money. Their commitment is to continually shop for a better product and rate. We work to assist and educate the Consumer. We understand the best way to save is for an educated Consumer to shop, shop, shop. Your Quality Shopper is here to help. Your review motivates our Team.
  • Review fromHeather S

    Date: 08/12/2024

    5 stars
    I told him what I needed and he delivered, saving me a ton and I didn't have to talk to 20 people to get the coverage I needed. Thank you ***** for your fast hard work.
  • Review fromRick C

    Date: 07/23/2024

    5 stars

    Rick C

    Date: 07/23/2024

    *********************** did a great job researching and bidding our insurance needs. I will be happy to do business with him anytime. ****

    Consumers First Insurance Agency, Inc

    Date: 07/24/2024

    Thanks for your review. Meeting Customer expectations is never easy. I can't tell you how much your words mean to our Team. THANK YOU!!
  • Review fromEsther A

    Date: 02/23/2024

    5 stars

    Esther A

    Date: 02/23/2024

    I am very happy to know that you are with ****. He has guided me for many many years. Im sure you will be able to help me if I need help.

    Consumers First Insurance Agency, Inc

    Date: 02/24/2024

    Thank you! I will make sure **** sees your review. **** has many years helping friends and family with their insurance questions and needs. Now that he is confronting his own life challenge, he is most concerned someone is there to take his place and continue his commitment. We consider his trust in his Team an honor. We are also aware it will be difficult for anyone to replace his knowledge and commitment and caring. We will try.
  • Review fromDeborah M

    Date: 01/31/2024

    5 stars

    Deborah M

    Date: 01/31/2024

    Thanks to my agent for helping me deal with a difficult rental office. I appreciate the time he spent and the work he put in to finding a policy that the management would approve. Always a good experience when working with Consumers First Insurance. Top notch company.

    Consumers First Insurance Agency, Inc

    Date: 02/01/2024

    These are especially difficult times for most all consumers. Insurance companies have suffered serious losses and are responding with increasing rates. While, at the same time, the cost of fundamental products are increasing.Thank you for your kind and encouraging words. Our Team works hard to help our Customers save money and/or improve coverage. Customer satisfaction is not always possible when the outcome or our efforts is still a higher price charged by the insurance company.A Customer Review like yours is shared with our Team and makes everyone smile and dedicated to work harder. Thank You!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.