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          Find a Location

          Suntrup West County Volvo Saab has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSuntrup West County Volvo Saab

            New Car Dealers
            Multi Location Business

            Contact Information

            14410 Manchester

            Ballwin, MO 63011

            (636) 227-8303

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Suntrup West County Volvo Saab has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              14410 Manchester, Ballwin, MO 63011
              BBB File Opened:
              10/1/1987
              Years in Business:
              41
              Business Started:
              1/1/1983
              Business Started Locally:
              1/1/1983
              Alternate Business Name
              • West County Volvo
              • Suntrup Volvo
              • Suntrup Saab
              • West County Saab
              • W C Motor Co Inc
              • Suntrup Volvo of O'Fallon
              Business Management
              • Chris Suntrup, President
              • Jean Suntrup, Manager
              • Steve Lynch, Manager
              Contact Information

              Principal

              • Chris Suntrup, President

              Customer Contact

              • Chris Suntrup, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/26/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I made a deposit for EX30. Unfortunately, the car release in US due to different challenges. I reached out to them to refund me my deposit via email. Unfortunately, there was no response or no credit back.I request them to refund my deposit.
              Read More
              Read 9 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Bill V.

              03/19/2024

              When we purchased the car we had high expectations of a certified preowned Volvo. This was our first Volvo & had owned other cpos in the past. Unfortunately the car wasnt anywhere close to what we expected. I asked the sales manager what we could do to get out of it, for a short time he said I could pick another car out but we decided to stick with the one we purchased. Then after the low ****************** issue I asked him again what we could do to get out of the car we just want to move on. He said he would give me trade in value only much less than I bought it for if I purchased another vehicle but would not buy it outright. I checked & Carmax gave me a better offer than West County Volvo but still not close to what I paid for it. So we owned the car for about two months while it spent at least 80% of the time we owned it sitting at the dealership. We had only put roughly a thousand miles on the car but decided it was best to take a loss & move on. Im not expecting anything out of this I should have seen some of the red flags earlier in the process & would have saved myself ********************

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