Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fencing Classes

Joe's Fence Contractors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fencing Classes.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Provided *** with 1000 deposit to build my privacy fence. Was suppose to start a week later. Now it’s two months later and it’s excuse after excuse. And no work has been started at all. I shoulda did my research before paying my money. I know better next time

  • Initial Complaint

    Date:03/16/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Joe's fence contractors $4,000.00 for a deposit on 8/1/2023 for a $8,400.00 fencing job. Immediately after the 2 week start time came and went, there were excuses, one after another. I finally got fed up with the guy and requested my money back on December 14th, 2023. He said 2 weeks, to get a refund, I still have nothing and he will not return my calls or messages. Basically, he stole my money, I just want a refund, nothing was ever done and no materials were ever delivered.

  • Initial Complaint

    Date:08/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 1, 2023 I met with Joe Letzig of Joe's Fence to repair a broken section of fence. Quoted a price of $2800 and a start date of April 6, 2023.

    April 6, 2023 came and went - no word from contractor. I contacted and was told "next week" the work would be completed. After "next week" did not produce results, I contacted the owner that they had breached our contract and I wanted return of my deposit.

    On May 5, 2023 Joe sent a text indicating he'd "Refund Tuesday" (May 9). Did not refund and has not responded to messages demanding repayment.

  • Initial Complaint

    Date:05/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He came out on April 26, 2023 to give a bid and requested half up front for materials. I wrote him a check for 900 dollars and said he would be out in two days to complete work. He cashes check that next day, then never shows up to complete work and will not respond to any of my messages.

    Business Response

    Date: 06/04/2023

    We set the post last week aw are planning on finishing fence this week 

  • Initial Complaint

    Date:04/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Wrote a contract to install fencing at our home work was to begin 04-14-2023 we gave *** ****** ******* deposit total job cost 9000.00 the excuses began immediately ranged from funerals weather even one that said him and crew had the ********* *****) everyday he makes excuse he finally brought over a few pieces of material 04-26 and 04-28 brought fence post and did a little work haven't seen him since then. We trusted him only because he did work for us years ago and did a good job but we did not pay anything in advance. Constant daily excuses extremely unprofessional. 5500.00 is a lot of money and we are both disabled and retired.

  • Initial Complaint

    Date:04/11/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date: 3-9-23
    Amount Paid $2000.00
    Company was to provide a 6 foot wooden fence.
    Put posts in on March 10. Made many different appointments to install fence but never showed. Impossible to reach, does not answer calls or texts. We had a different fence company come out and they showed us that fence posts can be pulled right out of the ground and some are so crooked can't be used to put up a straight fence,
    Will not refund money, and we are afraid to have him finish fencing.

  • Initial Complaint

    Date:09/23/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife and I gave a $700.00 dollar deposit on a simple fencing job, the first week of June, 2022. Dozens of emails later we still do not have a fence installed! Promises made and none of them kept. This past week I called ********, which completed their work and was expecting Joes to complete an application for an Oak Grove city license. According to city officials the license application was never completed by Joes. We were expecting him this week for a fence install, especially after completing the ******** affair. Joes is not communicating! Four months later where is Joes Fencing, where is our $700.00 deposit!

    Customer Answer

    Date: 10/13/2022


    Complaint ID: ********  
    HAS BEEN RESOLVED AS OF 10/12/2022 AGAINST JOES FENCE CONTRACTOR.

    THE FENCE INSTALL WAS COMPLETED IN AN EXCELLENT MANNER.

    I AM COMPLETELY SATISFIED, ALBEIT IT WAS A 5 MONTH STRUGGLE

    THANKS,

    ***** * *****

    *** ** ***** **

    *** ****** **  *****

    ************

Joe's Fence Contractors is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.