Reviews

Review Details

• Review fromTianisa F

  Date: 05/02/2025

  1 star

  Tianisa F

  Date: 05/02/2025

  My daughter moved into one of their properties April 2025. She's had nothing but issues with them (the plumbing).It's been over a week. They hardly answer their phones.They said they will get back to her. All they do when they call back is either hang up before she answers or they say we will be letting her know what's going on later and never calls back. It's been over a week she can't take a shower she can't use the restroom she can't wash her clothes. She and myself have been calling them everyday I literally will sit here and call back to back. Finally got a hold of Haley Shrek and when she did answer the phone she sounded irritated because I called over 10 times in a row. She said she would get back to me today it is May 2nd 2025. It is 4:40 in the afternoon they close at 5:00. Do you really think they're going to call? NO,because they're not living in this situation with a 9month old baby.We have expressed our feelings how the water is going to become mold. What do you think that can happen when babies inhale the mold? We have expressed our feelings they say they understand but they do not. Because if they did understand it would get resolved they would have answers they would be calling back.Giving updates.She paid her deposit $1,250she paid her rent $1,250.She can't stay at her house. She has to use her own money to go stay at a hotel because they still haveNOT reimbursed her or gave her a voucher to go to a hotel. Since she's staying at a hotel she has to buy food she can't be at home and make dinner. This would be fine if it was a day or three days. But to be left in the dark over a week is unacceptable. Would not recommend renting from JC real estate. It hasn't even been a month and she's having all these issues. There is sitting water in her bathroom expressed our feelings about how the tub and the toilet has water around it and the floor is starting to get water in there. MOLD and babies do not mix they can die or get sick!

  CJ Real Estate, Inc.

  Date: 05/05/2025

  The work order was placed on April 24, 2025. As you know, we manage this property on behalf of the owners, who handle their own repairs. They have sent someone out twice previously to address the issue. We understand you've reported the problem again, and we have promptly forwarded this information to the owners for their action. It appears they have also covered your hotel stay. We hope the owners resolve this issue as quickly as possible, as they have been diligently working on it.

• Review fromNatajah M

  Date: 03/03/2025

  1 star

  Natajah M

  Date: 03/03/2025

  When I moved into my rental with CJ Properties on July 29, 2024, the unit was far from move-in ready. There were dead roaches in the kitchen, missing smoke detectors, and even hair and cotton balls coming out of the shower. On top of that, there were active roaches and mice, requiring pest control FIVE times in the first few months. Instead of addressing these issues properly, CJ Properties dismissed my concerns, and the owner, Greg P******, refused to take any real action. If you’re considering renting from them, be aware that they do NOT prioritize tenants’ health and safety. Throughout my lease, CJ Properties and the property owner ignored serious safety concerns. My front door was literally falling apart, and despite my request for a proper replacement, they only patched it up. I was told I’d have to wait months for a new door—yet I never received one. Later, I noticed what looked like mold/mildew in the corner of my wall and submitted a maintenance request. However, once the owner decided not to renew my lease, he stopped responding to any further requests. My kids and I have been in and out of the hospital, and I have messages proving my concerns were ignored. If you want a landlord who actually maintains their properties, stay away from CJ Properties. Despite always paying my rent on time, CJ Properties and the owner treated me unfairly. They dismissed me for voicing valid safety concerns, and after neglecting my maintenance requests, they still expected me to pay rent and vacate on their terms. I was told to leave due to dissatisfaction, even though it was their lack of action that caused the issues. If they pursue legal action, I’ll be ready. CJ Properties doesn’t care about tenants, just filling spaces.

  CJ Real Estate, Inc.

  Date: 03/04/2025

  We take all tenant concerns seriously and strive to maintain safe and habitable properties. We categorically deny the claims of negligence and disregard for tenant safety. Upon move-in on July 29, 2024, the unit was thoroughly inspected and deemed move-in ready. Any minor issues noted during the move-in inspection were addressed promptly. Regarding pest control: We acknowledge the tenant's concerns regarding pests. However, we responded immediately to each report, scheduling professional pest control services as needed. We maintain detailed records of these services, which demonstrate our proactive approach. The treatments were due to the nature of pest control and not a lack of effort on our part. Concerning the smoke detectors: Any missing or malfunctioning smoke detectors were replaced immediately upon notification. Safety is a top priority. Regarding the front door: The tenant reported an issue with the front door. A qualified contractor assessed the door and determined it was structurally sound, but required a repair. The repair was completed promptly to ensure security. A full replacement was not deemed necessary at that time. Regarding mold/mildew: The tenant reported a potential mold/mildew issue. We scheduled an inspection. However, before the inspection could take place, the tenant was notified of non-renewal of the lease per the lease agreement. After which all maintenance requests were closed, as the tenant would be vacating. We are aware of the tenant's claims regarding health issues. We sympathize with their situation, but we cannot attribute these issues to the condition of the property.
  We maintain meticulous records of all maintenance requests, inspections, and repairs, which contradict the tenant's claims of neglect. We have consistently adhered to the terms of the lease agreement and have acted in good faith. We are prepared to defend our actions should any legal proceedings arise. We prioritize tenant safety and property maintenance and refute any claims that suggest otherwise. We operate by the terms of the lease agreement. 

• Review fromJonathan P

  Date: 11/23/2024

  1 star

  Jonathan P

  Date: 11/23/2024

  Please do not waste your time with this company. I Jonathan p***** was approved for a house paid all move in fees and had to get my money back. The house never was inspected. They lied and said it was move in ready. You can’t have a washer and dryer in the units. Please don’t waste your time with this company. Look at the other complaints. Rent from private landlord.

  CJ Real Estate, Inc.

  Date: 11/25/2024

  We manage the property for the owner, the roof needed repairs before the city could do an inspection, and the homeowner's insurance was working on the repairs, we could not move a tenant into the property until all repairs were complete and the city did the inspection. We refunded the full amount. Also, the property did not have washer dryer hook ups therefore there would be no place to place a washer and dryer.

• Review fromAubrey C

  Date: 08/26/2024

  1 star

  Aubrey C

  Date: 08/26/2024

  CJ Real Estate is suing me for over $6,000. I paid my rent on time before the 5th and they said that it was late. The law says that if you pay after the 5th it is considered late. They said that I owed a $200 late fees. So when I was getting ready to pay the rent, they said that they wasn't going to renew my lease which left me out in the cold. They said that I wasn't being evicted and said that they wasn't renewing the lease. I stayed by myself and I didn't damage their property. CJ Real Estate are a bunch of money hungry people who don't give a damn about their tenants. I don't see how they are still in business.

  CJ Real Estate, Inc.

  Date: 08/28/2024

  It looks like your lease ended 06/30/2019, you vacated 07/10/2019. Per your lease we do not have a grace period, this reads below on page 1 of the lease agreement:  Charges for late payment: If the Tenant does not pay the full amount of the rent shown in the above section by the 1st day of the month, the Lessor may collect a late fee of $10.00 per day for each day the rent remains unpaid. All late fees are due at time payment is made. Due to you not following the lease terms the lease was terminated at the end of your lease. This is not an eviction this is a non-renewal of lease agreement. If you read the terms of your lease, you can understand any amounts owed and due monthly.  

• Review fromJonathan D

  Date: 07/18/2024

  1 star

  Jonathan D

  Date: 07/18/2024

  This company is horrible, I am being charged because they think i have a Washer and Dryer hook up and basement, along with other amentias. They seem to not be able to locate my ESA letter for my dog, They expect someone to take a day off from work on there time with a 6 day notice. It is impossible to get a hold of anyone in the office, normally have to drive there to be able to talk to someone. I've had multiple visits on my bath tub from a plumber and it never gets fixed, City of raytown has given them notice that there are things that need to be fixed in my home and no one has been in contact. This company needs to be shut down. On a side note, i have submitted for a water leak beneath me in the downstairs apartment and it took them 4 weeks to fix it and demand i get off work at that time so they can enter my apartment on there time. This company will penny charge you for anything and everything, They do not properly inspect there places, they will tell you that things will be cleaned and fixed before move in and nothing will get done and when you tell them something they will tell you .. well you can either move in or find some where else* told by other tenants* Im just a guy who lives on a schedule that's trying to make it in life with severe depression and they wanna knock down every wall with there time.

  CJ Real Estate, Inc.

  Date: 07/19/2024

  Reviewing the account, -I see you were a transfer from Atlas Property Management, they did not state or provide anything about an ESA pet, As requested if you wish to provide those documents to us, we are happy to assist. It seems you are just making us aware of the ESA as of 06/24/2024 and we have managed since 07/21/2021 and still no documents have been sent in, if you had them with Atlas, you may contact your physician again to provide these to us. -We understand pest can be an issue and may happen in an apartment building. I do not show that the properties show pest issues at this time. If you wish you can call maintenance and give them the unit number, you are referring to and we can check on this issue we have done a make ready and we do not show any roaches. I do see in 2022 we had to treat your unit for pest issues but your behavior with the pest control company was combative they were no longer able to assist you. -Your tub drain you submitted 05/23/2024 and chose the date of 05/28/2024 for us to come check this out and the drain was augured and drained perfectly. I do not show another work order was submitted, if you are having this issue again, please call maintenance 816 988 8170 or submit the work order online. -We do semiannual inspections which are stated clearly in your lease, these are on behalf of the owners. 07/18/2024 we sent you a notice that we would be conducting a semiannual on 07/24/2024, If you cannot be present, we can key in, your appointment time was 10AM-12PM, This is in no way an entire day off of work. We did also offer to make you first on the list if needed, however you have refused and took to google to write about it. -I see no AC issues here, I also do not see anyone requesting you take care of your AC unit outside, we do ask you to replace your furnace filter monthly, which is in your lease. -The property is on our weekly mowing list. If rain persist that would be the only cause of delay in mowing for that week. We show this has been mowed correctly weekly. -You did not have to renew your lease, and could have giving notice at any time, it seems you have lived there since 2021, I would suggest not renewing your lease in March of 2025 again. Your rent is $850 for a 2bedroom, 1bath and $50 for your utilities.

• Review fromLissa D

  Date: 02/08/2024

  1 star

  Lissa D

  Date: 02/08/2024

  Slumlords!! Service requests including MOLD and a non working sink and toilet IGNORED for over 5 weeks. They do not care about their properties and need to be SHUT DOWN!!

  CJ Real Estate, Inc.

  Date: 02/08/2024

  We work on behalf of the owners that require approval of all repairs to the property. They have approved and the issue is being resolved tomorrow per your schedule. If you need further assistance with maintenance please call *** *** ****. 

• Review fromLatrice H

  Date: 11/08/2023

  1 star

  Latrice H

  Date: 11/08/2023

  Not a good company they don't care about there tenants.

  CJ Real Estate, Inc.

  Date: 11/10/2023

  We picked up this property from a previous management company 08/18/2023, The tenant was approved and moved in by Orion Property Management, We do not have a lease for this tenant as it was not provided at time of take over. The tenant called in a work order 09/26 stating her ceiling caved in in her living room, went to check this had not happened she had some water spots that I assume were there at move in and we were not made aware until about a month later. We checked for any issues at that time only the water heater needed work which she called in and was done that same day. She then called in on 10/26 at 338AM stating he ceiling in a room had fallen with insulation. This in fact did happen. We had our teach call her that same day and she stated it would need to be after 5pm we can come check this out or the next day, In which we did. We discovered that the roof when it rains had a leak. We called our roofers and we asked her if she had renters' insurance and to contact them as soon as possible. That had not been done, our team has been working on the issue daily. We offered the tenant to move into a new unit at the property and showed her the property that had been made ready. She stated I will take it but I am not paying rent. This unit is fully finished and the tenant still owed rent from October which we stated we would waive as well as any other fees, and transfer her deposit to the new property and move her in that day but rent is still due to move into a unit. She refused, We then stated we will waive October which is still due and November and return your deposit if you remove your items from the property and turn in keys and allow her to break a lease with no penalties. Refused to do this, She stated the property is not habitable but it is in fact habitable, we tested for mold no signs of mold, let the tenant know this we cleaned up the damages and let her know we can cover the ceiling while the roofers repair the unit tenant refuses. This tenant feels she should not pay rent, move into a new unit and should get all rent back in which is not offered. 
  
  
  Resolution:
  
  
  Tenant removes items from the unit, we return the deposit to her and waive all past due rent and fees as well as let her out of her year lease. We wish to part ways amicably and feel we have tried going above and beyond to assist her. 

• Review fromSabrina M

  Date: 09/06/2023

  1 star

  Sabrina M

  Date: 09/06/2023

  They never answer the phone or return messages. I submitted multiple work orders for the same SAFETY issue and the issue was NEVER taken care of. I was forced to stay in my lease through September, despite having so many issues and moving out in July. The apartment needs a lot of work as it is one of the few unrenovated units left in the complex. If I am charged for things that they need to replace during renovation (such as the original carpeting that was placed in the unit when the building was constructed), I will be obtaining a lawyer.

  CJ Real Estate, Inc.

  Date: 09/20/2023

  We are open Monday-Friday 9AM-5PM, We show all calls have been answered, we also show the 4 work orders submitted have been completed, We had 3 in 2022 and one in 2023. Tenant is on a lease agreement with the previous management company which we honor at take over of properties and the lease was until 09/30/2023. The lease is a binding contract. We will do a move out walk through which has been scheduled and will reconcile the security deposit within 30 days from vacate date.

• Review fromCaitlin M

  Date: 08/02/2023

  1 star

  Caitlin M

  Date: 08/02/2023

  Where to even start I would give this company ZERO stars if I could. Since I have lived in this apartment 9/22, I have had nothing but problems with them. I have been out of power for 9 days in November 22 due to their deck guys replacing the decks and hitting my power line to my apartment so I lost all my food with no reimbursement. Then in April of 23, my fridge went out and it took 9 days to get a new one and therefore I lost all my food in my fridge AGAIN with no reimbursement, then in may or June, my air conditioner went out for 9 days (9 seems to be the magic number) before it got fixed. And before they come here and say some nonsense, MY lease that I signed through atlas property management before ** took it over, did NOT require renters to have renters insurance. My rent had always been paid but I did have some late fees that were due and when I paid my march rent, before march even had arrived, they put my rent towards whatever else they felt they wanted to even though it clearly stated it was to be used to for march rent ONLY. Next thing I know, Im being drug to court for an eviction for rent that was paid. Had to use 3/4 of my may rent to go back to court and fast forward to today, still going to court and this company expecting my WHOLE check every pay period for back rent and still kick me out at the end of my lease with no way to get a new place to live. Moral of the story, do not rent with this corrupt company

  CJ Real Estate, Inc.

  Date: 08/15/2023

  *******, Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I have reviewed all work orders and your account personally and your review is not of factual information. We wish you the best in your future. If you would like to discuss this further, I welcome you to reach out to me anytime.Sincerely,*********************** Director of ******************** *************130 *******************************

• Review fromDanielle J

  Date: 12/27/2022

  1 star

  Danielle J

  Date: 12/27/2022

  THIS COMPANY ALSO ENGAGES IN RENTALS AND THEY TAKE YOUR SECURITY DEPOSIT AND KEEP IT AND DON'T RENT TO YOU. THEIR WEBSITE "The credit score we would like to see is an average of 550 or higher combined.' 'Have you had any issues/problems with your current or past landlords including but not limited to: Late Payments, Late Notices, Eviction Notices Given (example: 3 day pay or quit notice), Rent and Possession Filing, Unlawful Detainer Filing, Landlord Complaint Filing? " I DID NOT HAVE NEITHER (MY CREDIT SCORE WAS OVER 550 AND THERE WAS AN ILLEGAL FILING ON *****************) OF THESE BUT THEY TOOK MY MONEY AND WOULD NOT REFUND THE APPLICATION FEE EVEN THOUGH THEY DENIED ME FALSELY. BE WARNED THAT THE ************ ******** OFFICE ENGAGES IN UNETHICAL PRACTICES AND I WOULD NOT RECOMMEND USING THEIR SERVICES!

  CJ Real Estate, Inc.

  Date: 01/31/2023

  ********, We have already responded to you and I am sure you do not want all of the details of the denial of your application disclosed on this response to your one star review, so lets just stick to the facts. We never took a security deposit from you. You paid a $60.00 non-refundable application fee. You did not meet our rental criteria. Our office does not engage in any unethical practices and we offer housing to anyone meeting our rental criteria. We wish you the best in your future.