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Business Profile

Landscape Contractors

Farley Landscaping, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/12/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Landscaping work for stone edging, new rock, landscape fabric, plus labor totaling $2099.00. Quote stated the landscape fabric would last approximately 20 years, 2 weeks later grass & weeds growing where the new liner was supposedly placed. The company came out once and repaired one section where the grass & weeds were growing. Since that time, the entire remainder of the rocked area around the house has grown grass & weeds through the new 20 year liner they claim to have installed. ****** *********** *o longer returns my voicemails, texts or emails that include pictures of their poor work. I have reached out to them 3/14/24, 3/18/24, 5/16/24, 5/24/24, 6/3/24, 6/10/24 with zero response to these voicemails, texts, & emails. They also damaged a sprinkler head that required a service call & repair. All sprinkler heads were covered w/rocks even after I instructed them to leave an opening. My desired resolution is a refund for $1049.5, half of what was paid. Yes, they provided stone & rock plus labor, but the purpose of hiring them was to eliminate the grass/weed issue which they did not. I am hopeful you can assist with a resolution.

Farley Landscaping, LLC is NOT a BBB Accredited Business.

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