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Business Profile

Sign Company

Ozark Signs & Woodworks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sign Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last summer my family and I ordered a sign and a blue epoxy river table. We were quoted $800 for the table. We paid for the sign in full and put over half of the money down on the table.We were told it take a while for the epoxy to dry so we would have to come back in approximately 3 months. When we went back the following day to pick up our sign we was told he had been too busy and didn't have a chance to finish it. We told him we would pick it up when he got done with the table. Fast-forward to now. Still no sign and still no table. If and when he will answer his phone or respond to texts I just get the runaround. He originally said his ***** was working the stand that day and ran off with our money then it was he had covid, then the city was making him move out of his building, then the city let him back in Last communication he said he built the table the wrong size and was going to have to start over. I have kept all the text messages for evidence. It has been almost a year now. I've tried giving him the benefit of the doubt. I either expect the things I paid for ir a full refund plus interest.

Ozark Signs & Woodworks is NOT a BBB Accredited Business.

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