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ComplaintsforKFC
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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was overcharged and I inquired why it cost so much. I also asked if I was charged for a meal. Rude cashier stated that was the price $7.99 for THREE tenders the size of nuggets. There's no way a little bite of chicken is priced at $2.50+. Ordered 3 piece tender. Was told tenders NOT in a meal come in 3 or 6 piece option but it was not on drive thru menu. I also ordered coleslaw. Nothing else. I paid $14.06. The 3 tenders were the size of nuggets in a big box. After I received my tenders and slaw, I pulled over to review receipt and to look at pricing online. The $7.99 was indeed for an entire meal in which I did not order nor did I get. I tried to fill out an online KFC complaint but the form didn't work either so here I am.Business response
07/17/2023
Complaint is against a locally-owned franchise, the location is responsible for addressing the complaint.
Store Info
KFC Store ******** *** **** ***** ****** ******** ** ***** **********Owner Info
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.