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Find a Location

Dierbergs Markets Inc. Headquarters has 28 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dierbergs Markets Inc. Headquarters

      16690 Swingley Ridge Rd Chesterfield, MO 63017-0758

      BBB Accredited Business
    • Dierbergs Markets Inc. Headquarters

      2021 Zumbehl Rd Saint Charles, MO 63303-2723

    • Dierbergs Markets Inc. Headquarters

      1322 Clarkson Clayton Ctr Ellisville, MO 63011-2145

    • Dierbergs Markets Inc. Headquarters

      8 Four Seasons Center Chesterfield, MO 63017

    • Dierbergs Markets Inc. Headquarters

      2516 Lemay Ferry Rd Saint Louis, MO 63125-3131

    Business ProfileforDierbergs Markets Inc. Headquarters

    Grocery Store
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/29/1979

    Years in Business: 170

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Grocery Stores

    Business Details

    This is a multi-location business.

    Find a Location

    Dierbergs Markets Inc. Headquarters has 28 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dierbergs Markets Inc. Headquarters

        16690 Swingley Ridge Rd Chesterfield, MO 63017-0758

        BBB Accredited Business
      • Dierbergs Markets Inc. Headquarters

        2021 Zumbehl Rd Saint Charles, MO 63303-2723

      • Dierbergs Markets Inc. Headquarters

        1322 Clarkson Clayton Ctr Ellisville, MO 63011-2145

      • Dierbergs Markets Inc. Headquarters

        8 Four Seasons Center Chesterfield, MO 63017

      • Dierbergs Markets Inc. Headquarters

        2516 Lemay Ferry Rd Saint Louis, MO 63125-3131

      Location of This Business
      16690 Swingley Ridge Rd, Chesterfield, MO 63017-0758
      BBB File Opened:
      5/29/1979
      Years in Business:
      170
      Business Started:
      1/1/1854
      Business Started Locally:
      1/1/1854
      Business Incorporated:
      8/23/1966
      Accredited Since:
      5/29/1979
      Type of Entity:
      Corporation
      Alternate Business Name
      • Dierbergs Lakeview Pointe
      • Dierbergs Edwardsville Crossing
      • Dierbergs Lakeview Pointe
      • Dierbergs Warson Woods
      • Dierbergs Arnold Commons
      • Dierbergs Market at Des Peres
      • Dierbergs Brentwood Pointe
      • Dierbergs Green Mount Crossing
      • Dierbergs 79 Crossing St Peters
      • Dierbergs Wentzville Crossing St Peters
      • Dierbergs Deer Creek Crossing
      • Dierbergs Fenton Crossing
      • Dierbergs Market Place
      • Dierbergs 16 94 Crossing, Mid Rivers
      • Dierbergs Mackenzie Pointe
      • Dierbergs Lemay
      • Dierbergs Heritage Place
      • Dierbergs West Oak Creve Coeur
      • Dierbergs Southroads Center
      • Dierbergs Florissant
      • Dierbergs Four Seasons
      • Dierbergs Clarkson
      • Dierbergs Bogey Hills
      • Dierbergs Manchester
      • Dierbergs Telegraph Plaza
      • Dierbergs Wildwood Town Center
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Robert Dierberg, Chairman
      • Ms. Carrie Gaines, Executive Assistant
      Contact Information

      Principal

      • Mr. Robert Dierberg, Chairman
      Additional Contact Information

      Fax Numbers

      • (636) 947-0936
        Other Fax
      • (636) 256-8910
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/11/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased an entree (scalloped potatoes) and other foods from the deli on November 10th. When I got home and began eating the potatoes, I crunched on a foreign object that was prepared in the food. It was a small pebble/stone of some kind. Luckily, I did not crack a tooth or swallow the item. I immediately contacted the store that I purchased it from. I asked for the store manager, **** *****, instead I was transferred to someone else. She was blunt, insensitive and rushed me off the phone. I explain what my experience was and her only response was: I will tell deli to remove the rest. Bring it back and we will reimburse you the cost. There wasn't any follow up concerns like: Did you chip a tooth? What was the object? What can I do to make things better? She didn't even offer an apology. I phoned back again on November 11th to forward my complaint about my treatment and yet again I was transferred and put on hold, twice. I never got a chance to talk with the store director. I phoned the corporate office at ************ and left a detailed message. No response.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Betty D

      5 stars

      02/14/2024

      I've lived in 6 different states over the years. I've lived in several large cities (including ***********). I have not found a grocery store I like better than **********. I can get the basics but can also find more uncommon products and brands. They are truly a unique grocer. All cities have their basic chains, plus Trader ***'s and Whole Foods. They are also good places to shop. But if I had to choose just one, it would be this grocer. I've shopped at the ******** Brentwood store which was quite good. But I live closer to the Edwardsville store now so that is where I generally shop. I'd be very sad if they ever left the area. Love live **********.

      Dierbergs Markets Inc. Headquarters Response

      02/22/2024

      Thank you ***** for visiting Dierbergs. We are happy to hear you had a wonderful experience, and please do not hesitate to contact us, if we can ever be of service to you.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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