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ComplaintsforThe Golf Academy Plus
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/01/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have been a member there for about a year. In April there was a tournament and they told us if they got 100 teams (2 player teams) the winners would share a prize of $10,000. My partner and I ended up winning the tournament. We asked what the prize would be, they didn**;t give me an answer but said they are calculating it. They mentioned they had 65 but I am not sure if that was players or teams. I have made several calls and visits to them and they have not gotten back to me.Customer response
06/01/2023
Please note that, under Desired Outcome, I am not looking for a refund. That would be well below what is expected. Could you please delete that comment.
Thank you - ****
Customer response
06/01/2023
I've attached the invite to the tournament. Please note; A) the comment "large cash payouts will be given to first, second, and third place", and B) "Tournament payouts will be given at the completion of the *** event and will be given during the Sunday Watchparty".Customer response
06/06/2023
I received a call from the owner this morning and we met earlier this afternoon. He offered me compensation that was acceptable and you can now close this complaint. Thank you for your help!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.