Business ProfileforTextbooks.com

(None of the three addresses listed for textbooks.com on the BBB site matched the one they listed on their ******** page: *******************************************************************************************. I could not find a business address on their site.)I was searching for a textbook for a college class I have in the fall semester of 2024. I came across a page - cheapesttextbooks.com - listing options for getting the ebook including "buy," "rent" and then "ebook." Under the "ebook" heading was a price of $43.96, then a button which read "Buy Now." I clicked the button to buy the e-text and was taken to textbooks.com. The page listed the e-text's title, the "seller" of the book - textbooks.com - and the price again, $43.96. No indication on this page that this was a rental book (I have screenshots of these pages showing what I saw - I'm happy to provide them). I clicked on the "checkout" button and went through the purchasing process. At no time was there indication the book was a rental. I was under the impression that I was buying this book. It wasn't until I went through the redemption process at ********* website (the publisher of the book) that I realized it was a 4-month rental. I didn't understand and opened the e-text because I had been under the impression I was buying the book. The response I got from the company was that because I opened the book they could not refund my money. I feel I was a victim of deceptive business practices because at no point in the buying process was I alerted to the fact that I was renting, not buying, this text. The transaction occurred on 7/7/2024. A four-month rental would end on 11/7/2024, nearly a month before the end of my semester on 12/13/2024. This rental would have made no sense for me to pay for because it would have left me without a book for the last month of class. Also, I like to keep textbooks for later reference. I'm seeking a refund from the company and to prevent others from being similarly deceived.