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          Find a Location

          Joe Machens Toyota has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Joe Machens Toyota

              1180 Vandiver Dr Columbia, MO 65202-1929

            • Joe Machens Toyota

              900 Bernadette Dr Columbia, MO 65203

            Business ProfileJoe Machens Toyota

            New Car Dealers
            Multi Location Business

            Contact Information

            1180 Vandiver Dr

            Columbia, MO 65202-1929

            Visit Website
            (573) 445-4450

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Joe Machens Toyota has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Joe Machens Toyota

                1180 Vandiver Dr Columbia, MO 65202-1929

              • Joe Machens Toyota

                900 Bernadette Dr Columbia, MO 65203

              Location of This Business
              1180 Vandiver Dr, Columbia, MO 65202-1929
              BBB File Opened:
              12/9/2004
              Years in Business:
              35
              Business Started:
              7/5/1989
              Business Started Locally:
              7/5/1989
              Business Incorporated:
              7/1/1989
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Machens Joe Toyota Scion
              Business Management
              • Mark McLarty, President
              • Jerry Patterson, General Manager
              • Charles Oglesby, CEO
              • Sandy Kite, Office Manager
              • Brian Neuner, Director of Business Development
              • Stacy Cole, Marketing Manager
              Contact Information

              Principal

              • Mark McLarty, President
              • Brian Neuner, Director of Business Development
              • Stacy Cole, Marketing Manager

              Customer Contact

              • Brian Neuner, Director of Business Development
              • Stacy Cole, Marketing Manager
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/29/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              I have a crack in my windshield from a rock, so I have set up an appointment to get it replaced while getting my car serviced. The dealership is trying to tell me I don't have Diamond Fusion (FG) on my cars plan. That I only have RoadVantage. I remember being upsold on Diamond Fusion and accepting it because I am unlucky with windshields. I have on my purchase agreement a line entry for Diamond Fusion (FG). I just want the dealership to honor what they sold me. The Diamond Fusion gives extra protection. If they made a paperwork error, that isn't on me.
              Read More
              Read 4 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bob H

              04/01/2022

              We have had a wonderful experiance at Joe Machens Toyota (********************* our Salesman and **** was the Sales Manager). We did not even purchase a car from them YET!!! For the last few weeks we have been waiting for a special 2022 Highlander to come in. They not only put our name on it while we were waiting, but they held it for 2 more days after it came in. The deal they worked out with us was very fair the FIRST time. However after my wife seen the actual vehicle, she decided she did not want to go with that color. They gave us no problems at all about it. While there I seen a 2019 Tacoma that I thought I wanted really bad. **** and **** again worked out a very fair deal for me. After I drove this vehicle, I realized it did not have all the equipment I wanted. Then again they gave me no problems at all.They also have the Best Cappacino in town. I did not feel pressured as I expected to by anyone. All staff, Front desk and Sales Desk treated us very very well on and off the telephone.They are looking for other vehicles now for us. We will not hesitate to go back and reccomend them to others.

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              BBB of Eastern & Southwest Missouri & Southern Illinois

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