We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
Share
Business Profile

Printing Services

Printiva

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Printing Services.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    04/12/2024

    Complaint Type:
    Delivery Issues
    Status:
    BBB unable to locate business
    I purchased four customized watch bands on 12-23-23 and was charged $78.36, but I never got my merchandise. I have sent two emails with no response, and now the website and business are shut down. The order number is *****.

  • Initial Complaint

    01/23/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I placed an order on 12/25/2023 and received an email with order confirmation. Its now 1/23/2024 and I still have not received my order. I have emailed the company twice with no response at all from them. Theyve received payment and not fulfilled my order and now no response from customer service. I have to dispute the payment through my bank now.

  • Initial Complaint

    01/05/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I placed an online customized order on December *******. Printiva was paid. My order confirmation email says the item would ship in 3-5 days and I would be notified when shipped. It is now January 5,2024.I still have not received confirmation that my product was shipped or received the product. My account on their website shows items was paid and unfulfilled. I have contacted customer service via email more than 5 times and via their website 3 times without any reply. Attached is my order number..Order #***** December 27, 2023

  • Initial Complaint

    01/03/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Paid for an Apple Watch band on 11/14/2023 ($29.46) Order #***** Never received product.Made numerous attempts to contact them with no response.They have no phone number on their website only an email *****************************************

  • Initial Complaint

    11/20/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I ordered an Apple Watch band on 10/20/2023 and the charge has gone through. That was over 4 weeks ago. I have not received the band, nor received any shipment confirmation. I have sent SEVERAL emails to customer support with absolutely NO response.

  • Initial Complaint

    11/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I placed an online customized order on Sept 27. Printiva was paid. My order confirmation email says the item would ship in 3-5 days and I would be notified when shipped. It is now Nov 12, I still have not received confirmation that my product was shipped or received the product. My account on their website shows items was paid and unfulfilled. I have contacted customer service via email more than 5 times and via their website 3 times without any reply.

  • Initial Complaint

    06/08/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Ordered with this company before and customer service was excellent. This time unfortunately they arent responding nor have I received the product

  • Initial Complaint

    03/17/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I purchased a personalized band for my Samsung watch on February 17th 2023 I received confirmation after I paid saying it would ship in 3-5 days. Today is March 17th still nothing and I've emailed them 3 times no response considering thats the only way to get in contact with them I just want my money back at thus point.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

NR

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 5

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

1206 Eugenia St

Columbia, MO 65201-4706

Visit Website

Customer Complaints Summary

8 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.