Business ProfileforReal Property Group LLC

I have been renting from RPG since August 2023. Listed below are examples of issues I have had with them and their responses.1. Toured a unit April 2023. Agent that showed it told me they'd replace the carpet with vinyl. The unit address on the lease was different than the I toured. I looked at the other unit's pictures online, saw it had same layout so signed anyways. I assumed the flooring here would be done also along other units, bc there are only 10 units in the lot.When I moved in (August), water heater had been broken/leaked everywhere, dryer was disconnected, unit was dirty, and obviously had foundation issues (wall/ceiling cracks, unlevel, doors not closing) unlike the one I toured. There were clothes in the dryer and dozens of socks stuffed b/t the dryer and wall. Response: Water heater was replaced next day. Dryer took a month. Cleaned unit myself so I could settle in. I was asked in November to renew. I mentioned the "unit mix-up" and they apologized for the "difficulties" and "mishap" and suggested moving to a "unit I desire."2. ****** backed up on a Friday night. Tried plunging for hours, a drain snake, baking soda/vinegar, scooping toilet water to the tub, nothing worked. Submitted maintenance order. Had to go to ***** Hospital to go all weekend.Response: Called Tyler on his cell I found on the internet on Saturday night bc the emergency maintenance line was answered by a 3rd party bc it was the weekend. Tyler said it was not an emergency so they would fix it Monday.3. Heard vibrating sound behind outlet in wall on a Friday night (my luck). I knew this could cause a fire. I knew RPG wouldn't respond so I called an electrician because it was emergent. They called Tyler bc they needed approval because I am a tenant. Response: Tyler said to submit maint. order. Electrician could not do more, I understood. RPG did not respond til Monday, despite this was a life-threatening emergency. Thankfully the vibrating stopped and there was no fire.