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Find a Location

Auto Plaza St. Peters, LLC has 1 locations, listed below.

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    Business ProfileforAuto Plaza St. Peters, LLC

    Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/21/2021

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Family Owned & Operated 

    Selling Pre-Owned Vehicles

    Provide financing through various lenders 

    Products & Services

    Great selection of used cars, trucks and SUVs.

    Business Details

    Location of This Business
    8116 Veterans Memorial Pkwy, Cottleville, MO 63376-1184
    BBB File Opened:
    11/1/2019
    Years in Business:
    6
    Business Started:
    3/2/2018
    Business Incorporated:
    3/2/2018
    Accredited Since:
    9/21/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Auto Plaza St. Peters
    • Carter Auto Plaza
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Michael Price, General Manager
    • Mr. Paul Carter, Owner
    Contact Information

    Principal

    • Mr. Paul Carter, Owner

    Customer Contact

    • Mr. Paul Carter, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a vehicle from this company and drove the car for a week but kept hearing a noise. I took the vehicle for an inspection and was told theres a bad strut on the car and it needs to be replaced. I tried to take it back to the business and they gave me the run around. I called to check up on the vehicle and couldnt get a straight answer.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian H

    1 star

    10/17/2023

    They are frauds and crooks. They ran my credit With out my permission. I bought a car with a check told them not to run my credit. Seeing I had a check. ******************* new I had a check. No problem. Got there and ******* said they could not take the check. The salesman said that ******************* said it was okay. She said she needed to run my credit. I told her no I would walk. When I left they did it anyway. I have excellent credit and didn't need anything from them.

    Auto Plaza St. Peters, LLC Response

    10/19/2023

    ***** sorry you are feeling the need to leave such a negative review! You came into the dealership on August 28 and you were working on a deal, on our **** Grand ******** While getting the paperwork you needed for your credit union, you became unsettled, began hollering about not wanting to buy the vehicle, it was too much and you left! The next day, you called back wanting the paperwork to be forwarded to your credit union. We complied, based on the information from the night before, sent the Bill of Sale, in which there were no hidden fees as you state, but an administrative fee, in which most dealers and the state charge. Your text response was: Lose my number don't text me again don't call me we had a deal for 13 Grand you sent me an invoice for **** something keep the f****** car on your lot for another month I don't care So you AGAIN became unsettled! We then took more money off the sale price to accommodate selling you the vehicle for what you wanted! Yes **** agreed to the deal, not the personal check, and you were getting your own bank financing.Unfortunately, just a general rule, we do not take personal checks for thousands of dollars. You did not bring in a cashiers check from your bank, which is guaranteed funds for your purchase. You agreed to running your credit by writing your social security down and giving it to us to do so, (security and video cameras were in use), in order to write a personal check for $13,000. YOU SAID YES TO THE DEAL! There is nothing to make right, but for two weeks, it has just been you and your wife calling, screaming explicit foul language and making threats. You continue to call and harass us and we really do not know what you want us to "make right".Though we are in business to sell cars, we too wish we had kept our car on our lot! Again, we are sorry you're not satisfied with us!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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