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          Find a Location

          Renewal by Andersen - St. Louis has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileRenewal by Andersen - St. Louis

            Windows
            Multi Location Business
            BBB accredited business

            Contact Information

            13397 Lakefront Dr

            Earth City, MO 63045-1514

            Visit Website
            (314) 983-9977

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            Customer Reviews

            3.41/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            53 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/29/2005

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We are the full replacement division of Andersen. We sell, manufacture, install and warrant Renewal by Andersen composite windows, Andersen doors and replacement entry doors.

            Products & Services

            Renewal by Andersen retailer specializing in top quality replacement windows and patio doors.

            Business Details

            This is a multi-location business.

            Find a Location

            Renewal by Andersen - St. Louis has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13397 Lakefront Dr, Earth City, MO 63045-1514
              BBB File Opened:
              8/29/2005
              Years in Business:
              24
              Business Started:
              2/9/2000
              Business Started Locally:
              2/9/2000
              Business Incorporated:
              4/10/2013
              Accredited Since:
              8/29/2005
              Type of Entity:
              Corporation
              Alternate Business Name
              • Renewal by Andersen of Southwest MO
              Business Management
              • Mr. Paul Birner, Owner
              • Mr. Austin N. Birner, President/CEO
              • Jaci Tilden, Customer Relations Specialist
              • Ken Biddle, COO
              Contact Information

              Principal

              • Mr. Austin N. Birner, President/CEO

              Customer Contact

              • Mr. Austin N. Birner, President/CEO
              • Jaci Tilden, Customer Relations Specialist
              Additional Contact Information

              Fax Numbers

              • (314) 403-8028
                Primary Fax
              • (314) 983-9290
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              53 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/10/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              The work involved the replacement of a custom window and door. The old window and door had been there 50 years and were cloudy and outdated. The new installation took 7 months after ordering to install. The door glass was double glazed. The front glass broke after about 2 weeks.The previous door lasted 50 years without breaking. I want these people to stand behind their work. *********************
              Read More
              Read 52 More Complaints

              Customer Reviews

              32 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Steven P

              01/12/2024

              Excellent service throughout the entire project from the time we sat down and decided what we wanted done. The company gave ** constant updates on our windows and doors we had 7 windows and 4 doors, 2 French type doors and 2 single walk thru with storm doors. They came in on installation day, looked at each area they were working on and three installer, proceeded to cover the floors and started cutting old windows out, and cleaning as they go. Very impressed with their work and explain how the windows and door worked as the finish it one. My windows and door absolutely, blocked out the exterior noise and you can sure feel the different in the inside temperature of the house..these guys are true professional at there jobs. Afterward the company has called and asked how we felt and what we thought. We are very proud of the upgrade to the house. Thank you Renewal By ********, and we wholeheartedly recommend Renewal By ********, money well spent...
              Read 31 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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