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Find a Location

B B C Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforB B C Motors

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/31/2018

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer

    Products & Services

    Used Car Dealers, Auto, Car Dealers, Online Car Dealers

    Business Details

    Location of This Business
    1649 Springdale Blvd, Fenton, MO 63026-5577
    BBB File Opened:
    8/21/1996
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Incorporated:
    12/8/1994
    Accredited Since:
    12/31/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:30 AM - 6:00 PM
    T:
    9:30 AM - 6:00 PM
    W:
    9:30 AM - 6:00 PM
    Th:
    9:30 AM - 6:00 PM
    F:
    9:30 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mike L Rockel, Owner
    • Mrs. Cheryl L Rockel, Owner
    Contact Information

    Principal

    • Mr. Mike L Rockel, Owner
    • Mrs. Cheryl L Rockel, Owner

    Customer Contact

    • Mr. Mike L Rockel, Owner
    • Mrs. Cheryl L Rockel, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I purchased a used vehicle from this company, and due to a high insurance quote I had to return the vehicle to them within 3 days of my purchase. I paid for this vehicle in full on the day of the sale, but the business refuses to refund my money, they are offering a trade in only. He is now dodging my phone calls. I received a car fax back on this vehicle and the mileage is actually a lot higher than what they had advertised. I no longer trust this company and just want them to refund my money.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ricky L

    1 star

    02/07/2024

    Sold me a ***** that has so far needed a minimum of $800 dollars in parts, not including the time that will need to be spent replacing said parts. Had it just been the body work that needed to be popped out, I would have a been fine. They lied about the **** stating it was just because of the new shocks they had replaced. The car, as of two days of ownership, has needed a new camshaft adjust solenoid, a brand new front brake assembly, and a new throttle body. Im assuming more is going to pop up here soon, and when it does Ill update here. I will also be contacting the ******** ********** of ******** cause I am going to get this sorted. I have not even considered getting this inspected yet, because even though they claimed to, It will likely not pass any actual mechanics inspection.

    B B C Motors Response

    02/09/2024

    We have reached out to this customer and are in the process of resolving this issue as of 02/07/24.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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