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Find a Location

Raymond the Remodeler has 1 locations, listed below.

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    Business ProfileforRaymond the Remodeler

    General Contractor

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Florissant, MO 63031-4117
    BBB File Opened:
    4/17/2019
    Years in Business:
    5
    Business Started:
    4/17/2019
    Business Started Locally:
    4/17/2019
    Business Incorporated:
    10/31/2019
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired Raymond on June 28 to install a backyard shed and concrete foundation. I paid him $1050 with the total being $1500. He came out on June 29 and tore down the old shed and got started on the work. He had 9 days no call no show. He came out one day for about 10 minutes and said he had an emergency and had to go. I contacted him on July 13 because he told he was to come out but he never showed. The foundation is incorrect and crooked and the roof has gaps in it. When he did the foundation it was uneven. I spoke to another contractor who said he would have to tear the whole shed down and start over. From day 1 I asked him for a contract, but he never provided it. I had to type something up and he signed it.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    L. M.

    1 star

    02/04/2022

    I contracted with ******* ******** d/b/a Raymond the Remodeler in July of 2021. He was suppose to begin work on July 12, 2021, but didn't show. He didn't show for several days and may have worked a total of 5 hours the first week. He showed up sporadically for the first 3 weeks. Over the next 3 months I was waiting on permits, but Mr. ******************** was supposed to continue to do what he could on the project. I reached out to him again around Thanksgiving to let him know he could continue to move forward with things. he told me he could start back up the first week of December. Again, Mr. ******************** failed to show up. I tried calling him, texting and emailing him to no avail. Eventually he reached out to me on January 4, 2022, to discuss a meeting to either complete work or return the money. Never heard from him again. Mr. ******************** was paid $7,250 deposit, on a $14,500 contract. To date only about 10% of the work has been performed. Customers need to be aware that this gentleman is not a responsible businessman. Please do not throw your money away hiring the man.

    Raymond the Remodeler Response

    02/06/2022

    ************* hired us to complete a job that someone else had left...He gave us a deposit to begin, we began, 2 weeks into project he had us halt until he and his other contractor got there act together about pulling the proper permits, well that took a month and a half, that wait on him to get permits pushed us out 3 months, We told him that, also contacted him about restarting the project, and hadn't heard back until now. More than willing to complete..

    Customer Response

    02/07/2022

    REPLY REJECTED! I have email and text message proof that I was trying to reach Mr. ********************* to complete the work. Like I said he gave me a new start date and never showed up. I called many times also, but my cellphone doesn't keep call logs that long. If he was willing, why hasn't he returned my calls or responded to other communication efforts?

    Customer Response

    06/01/2022

    Updated 6/1/22! I sued ******* ******** and he didnt show up to court, because he has no explanation on his failure to honor our contract. Customers beware. He is not trustworthy, honest, nor dependable. Take your money elsewhere.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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