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Find a Location

It's Alive Automotive has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • It's Alive Automotive

      11714 Saint Charles Rock Rd Hazelwood, MO 63044-2608

      BBB Accredited Business
    • It's Alive Automotive

      501 W Mill St Waterloo, IL 62298-1241

    Business ProfileforIt's Alive Automotive

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/2018

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At It's Alive Automotive we buy, sell, restore and repair classic cars.  We work on European Sports cars and muscle cars.  We are a full body shop and repair shop with over 50,000 sq ft of building conveniently located 1 mile west of the St. Louis Airport at the intersection of Hwy 70 and Saint Charles Rock Road.  

    Products & Services

    Restoration,

    Auto Repair,

    Collision Repair,

    Vapor Blasting,

    Detailing,

    State Inspections,

    Financing,

    Business Details

    This is a multi-location business.

    Find a Location

    It's Alive Automotive has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • It's Alive Automotive

        11714 Saint Charles Rock Rd Hazelwood, MO 63044-2608

        BBB Accredited Business
      • It's Alive Automotive

        501 W Mill St Waterloo, IL 62298-1241

      Location of This Business
      11714 Saint Charles Rock Rd, Hazelwood, MO 63044-2608
      BBB File Opened:
      11/1/1991
      Years in Business:
      32
      Business Started:
      11/1/1991
      Business Started Locally:
      11/1/1991
      Business Incorporated:
      3/10/2014
      Accredited Since:
      6/13/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:30 PM
      T:
      8:00 AM - 4:30 PM
      W:
      8:00 AM - 4:30 PM
      Th:
      8:00 AM - 4:30 PM
      F:
      8:00 AM - 4:30 PM
      Sa:
      By Appt. Only
      Su:
      Closed
      Business Management
      • Mr. Jeffrey Homsher, Owner
      Contact Information

      Principal

      • Mr. Jeffrey Homsher, Owner

      Customer Contact

      • Mr. Jeffrey Homsher, Owner

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 12/27/2023, I purchased a 1966 ********************** 250H motorcycle from Homsher Restoration LLC dba "IT'S ALIVE!", **************************************************************************The salesman, *****************, told me that the motorcycle "started right up" but the transmission had seized. I agreed to buy the motorcycle and have the business arrange for shipping.The purchase price was $3,000 which included credit of $300 for shipping.When I received the motorcycle, I discovered that the gas tank itself, the petcock, and the carburetor each leaked seriously. The condenser was fried. There was not spark to the plug and the compression tested only 50 psi. The oil sump was full of extremely gritty sludge and gasoline pollution. In short, the motorcycle had obviously not been operating for a long, long time and certainly was incapable of "starting right up." It requires an estimated $2,500 of repair work to the crankcase and motor. When I contacted the **** **********************, owner of the business, he tried to convince me that his technician had ridden the motorcycle in their parking lot. He said he would verify that and get back to me.He has not gotten back to me and has failed to reply to my repeated emails for a month now. I am 73 years old and my spine and shoulder disabilities kept me from travelling to actually see the motorcycle when I purchased it. I understand that I made the mistake of purchasing this motorcycle in as-is condition, relying on the integrity of the business to represent the true condition of the motorcycle.I am disappointed in the way that Mr. ********************** and his employees misrepresented this motorcycle. I requested that Mr. ********************** offer a partial refund in the amount of $2,000 as the bike is worth an estimated $500 for parts as-is.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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