Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rangeline Antique Mall has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRangeline Antique Mall

    Antique Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3421 N Range Line Rd, Joplin, MO 64801-9767
    BBB File Opened:
    10/3/2011
    Years in Business:
    12
    Business Started:
    9/1/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Raymond Allen, Co-Owner
    • Ms. Carrie Allen, Co-Owner
    Contact Information

    Principal

    • Mr. Raymond Allen, Co-Owner

    Customer Contact

    • Mr. Raymond Allen, Co-Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/20/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On Friday 1/19/24 my husband and I purchased a kitchen table for our daughter from ********* Antique Mall in Joplin, MO. We had traveled from Tulsa, OK. When checking out we were informed the booth was 15% off. They charged us $383.00 for a table that was listed as $415.00. After I paid in full the $383.00, my husband was getting the table to the front of the store while I left to go buy straps at another store. When I returned my husband informed me they made him pay $67.59 more for the table because they said the table wasn’t part of the 15% off, and THEY had made a mistake. This isn’t right. They sold it to us for $383.00, and then turned around 19 minutes later after that and made us pay for THEIR mistake an amount of $67.59. Had I of not of had to leave and buy straps then we would have already been gone with the table and not of had to pay for THEIR “mistake”. For them to come back and say we owed more money for THEIR mistake of giving us 15% off after the transaction was done and purchased is wrong. They came back and said the entire booth was 15% off in which we purchased the table from, just not the table. There was no signage stating that inside the booth, nor were we told that when we bought the table for the first charge of $383.00. I am requesting that the second charge of $67.59 is returned to us from ********* Antique Mall. This is very poor customer service, among other things. I have attached both receipts. Also, when the owner was called about this issue the only offer was a full refund. Not to fix THEIR mistake and give us back the $67.59. That was not a fair solution considering my daughter wanted the table. The point is not all about the money, so much as they also need to be held accountable for doing that to paying customers. But I do in fact want a refund of the $67.59 that we should not have been made to pay for their mistake. Thank you.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.