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Reviews

This profile includes reviews for NBKC Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NBKC Bank has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • NBKC Bank

      8320 Ward Pkwy Kansas City, MO 64114-2027

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    • NBKC Bank

      9750 N Ash Ave Kansas City, MO 64157-9742

      BBB accredited business seal
    • NBKC Bank

      10700 Nall Ave Overland Park, KS 66211-1206

      BBB accredited business seal
    • NBKC Bank

      3510 W 95th St Leawood, KS 66206-2033

      BBB accredited business seal

    Customer Review Ratings

    4.84/5 stars

    Average of 499 Customer Reviews

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    Review Details

    • Review fromHenry L

      Date: 05/02/2025

      5 stars
      Really streamlined and easy experience. Starting with easy application process, digital and secure portal to upload docs. Hybrid closing that made the day of signing smooth as possible with as little ink signed as possible. Most importantly, Andy was awesome as he was very quick with answers and help, easy to communicate with, very professional, and transparent. Highly recommended. Thanks so much Andy!
    • Review fromValeria C

      Date: 05/02/2025

      5 stars
      Ask for Chad K! He was a great loan officer. He was readily available to answer questions. He let me ask many very granular questions. Walked us through the whole process to make us feel really comfortable about what we were doing. Super easy to communicate with and get a hold of. Glad we had him to help get us to the finish line.
    • Review fromRobin R

      Date: 05/01/2025

      5 stars
      Dan hung with me through the entire loan process! He has mastered the ability to pick through every option to find his customers the ideal product for their circumstance. I had no doubt he was representing my best interest at every turn. Even though it took some time to close, I never felt as though I had fallen through the cracks. And I am very satisfied with my refinance. I’ve now completed three separate loans with Dan’s help and I couldn’t be happier with the results! Thank you Dan R**** for your commitment to the process!
    • Review fromEmily C

      Date: 04/29/2025

      5 stars
      We had a great experience working with NBKC for the second time. Wonderful people, great customer service and we were able to close on our loans early both times. Can’t recommend them enough! Working with Maggie was especially easy. She was quick to respond and made the process so easy. Thank you Maggie and NBKC!
    • Review fromLindon R

      Date: 04/29/2025

      5 stars
      Dave crushed it again for us for the third time!!! He will continue to be our go-to for anything mortgage related.
    • Review fromJoAnn M

      Date: 04/29/2025

      5 stars
      Process from start to finish was great. Dave was quick to reply to questions and explained everything clearly. Won’t hesitate to use them again.
    • Review fromElizabeth M

      Date: 04/26/2025

      5 stars
      Working with nbkc was a pleasure and the process was easy and straightforward. My loan officer, Dave, was helpful and made himself available to me throughout the entire process. He answered all my questions promptly, and remained transparent from the the beginning to the very end. i highly recommend nbkc!
    • Review fromDavid M

      Date: 04/25/2025

      5 stars
      Dallas and NBKC were very easy to work with. Dallas is very knowledgeable and helped throughout the entire home buying process. I highly recommend Dallas O******* and NBKC for home mortgages.
    • Review fromBillie C

      Date: 04/24/2025

      5 stars
      Without a doubt, this was easiest, most timely and professional office I've ever used to secure a mortgage. Thanks, Jackie and NBKC, for all you do!
    • Review fromMichael M

      Date: 04/24/2025

      5 stars
      Great experience. My loan officer, Michael T*******, was extremely professional and informative. Nothing like the other lenders who were blowing up my phone and emails like desperate used car salesmen. These folks at NBKC are legit.

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