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Find a Location

Cabinets by King, LLC has 1 locations, listed below.

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    Business ProfileforCabinets by King, LLC

    Cabinet Manufacturers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Custom Cabinets

    Business Details

    Location of This Business
    1107 E. Bannister Rd, Kansas City, MO 64131
    BBB File Opened:
    6/3/2009
    Years in Business:
    20
    Business Started:
    4/1/2004
    Business Started Locally:
    4/1/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Cliff King, Owner
    • LeAnn Rice, Company Contact
    Contact Information

    Principal

    • LeAnn Rice, Company Contact

    Customer Contact

    • LeAnn Rice, Company Contact
    Additional Contact Information

    Fax Numbers

    • (816) 943-0791
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Cabinets by King (King) to install cabinets in my newly constructed home. The design phase went smoothly but the install was a disaster. My builder said that in all his experience this was easily the worst installation he had experienced -- he said he has seen nothing like it. The cabinet installation spaned four months and set me back two months in getting in my house. This caused me to pay mortgage on two homes, as well as other expenses. In addition, the installer cause property damage and cost me additional contractor and sub-contractor fees. I am not seeking specific performance as they eventually completed the job. I am looking to offset my remaining balance by my economic damages caused by King's negligence and incompetence. I went to King in good faith and offered to settle my account for $12,000; this was a generous comprimise. King said they would settle for $18,000. I said I would be willing to split the difference and come up to $15,000 just to put the situation behind me. However, King was not willing to accept this offer indicating that would require them to take a loss on the job. ******* owner at King, said he would be open to mediation. I am no longer willing to settle at $15,000. I have even more time invested in resolving this matter and am now seeking ALL damages be netted against my final bill. I have attached a summary of my damages (Ex. 1) and supporting documentation. Ex. 2 and Ex. 4 are still to come.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tray W

    1 star

    11/02/2023

    I was told install would take place 1st of Feb. Got pushed back all the way to June. Every week a different reason for delay. Finally was told by Martin that I had been bumped back a few times because I was a single home project, and larger builders had received priority on a few occasions. That was 3 months after they cashed the check to start. They finally showed in June, and in November I still can't get them back to finish. Would never recommend them.

    Local BBB

    BBB of Midwest Plains

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