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Find a Location

UGA Finance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • UGA Finance

      603 East St Ste 301 Kansas City, MO 64152-3692

      BBB Accredited Business

    Business ProfileforUGA Finance

    Financial Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    54 complaints closed in last 3 years

    33 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/10/2024

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Universal Account Servicing, LLC (UAS) is the third-party billing service provider for UGA Finance. UGA Finance utilizes their uPortal360 application to generate and service contracts on behalf of retail sellers. Their contact center and support team can make calls and provide other communication touchpoints related to the servicing of a retail seller’s contracts.

    Products & Services

    A financial technology company that offers financing and credit options at the point of sale for consumers. They specialize in unsecured lending for businesses in the education, medical, membership, and consumer goods industries.

    Business Details

    Location of This Business
    603 East St Ste 301, Kansas City, MO 64152-3692
    BBB File Opened:
    9/19/2005
    Years in Business:
    19
    Business Started:
    12/2/2004
    Business Incorporated:
    12/3/2004
    Accredited Since:
    7/10/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Universal Account Servicing, LLC
    Business Management
    • Nick Shores, Compliance Manager
    • Edward Vasques, CEO
    Contact Information

    Principal

    • Nick Shores, Compliance Manager

    Customer Contact

    • Nick Shores, Compliance Manager
    • Edward Vasques, CEO

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    54 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    *We got merchandise. *We paid $1,294.20. *Health issues, allergy rash caused us to request closing/cancelling our contract and receive a refund. *The merchant said she would get the account closed/cancelled, but we would need to return both items with the return label in order to get the refund. *we returned both items. *company refunded for the small unit. *company decided they would take the returned bigger unit, but NO refund was granted. *We paid for an item, we returned the item and is not in our possession, and now we don't have the merchandise or our funds. *The amount to be refunded was promised to us, upon return of both items
    Read More

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fereshteh T

    1 star

    07/10/2024

    This company is fraud and misrepresenting information ! They have me sign up for a credit card and told me specifically I have 18months to pay it off without paying any interest. Then they changed their contract to 12 months without informing me about the change not by mail nor email or even a phone call . So they started charging me interest. I spoke to customer service about how nobody communicated with me and how could they just change their contract and being so unfair. Be aware of this company . They try to charge you however they can . I am now so frustrated and upset because of all the unnecessary interest charges that I had to pay and they don’t accept absolutely no responsibilities. They just said it was in the fine prints that allow them to change it anytime! Where is the communication when this could impact the individual greatly ? I am now So disappointed.and upset and frustrated . I hope somebody hear me and be able to do something about it .

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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