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Find a Location

Gates & Son's Bar-B-Q has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gates & Son's Bar-B-Q

      4621 Paseo Blvd Corporate Office Kansas City, MO 64110-1825

      BBB Accredited Business
    • Gates & Son's Bar-B-Q

      1325 Emanuel Cleaver Ii Blvd Kansas City, MO 64110-1880

      BBB Accredited Business
    • Gates & Son's Bar-B-Q

      2001 W 103rd Ter Leawood, KS 66206-2642

      BBB Accredited Business
    • Gates & Son's Bar-B-Q

      1026 State Ave Kansas City, KS 66102-4409

      BBB Accredited Business
    • Gates & Son's Bar-B-Q

      3205 Main St Kansas City, MO 64111-1902

      BBB Accredited Business

    Business ProfileforGates & Son's Bar-B-Q

    Restaurants
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2011

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gates & Son's Bar-B-Q has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gates & Son's Bar-B-Q

        4621 Paseo Blvd Corporate Office Kansas City, MO 64110-1825

        BBB Accredited Business
      • Gates & Son's Bar-B-Q

        1325 Emanuel Cleaver Ii Blvd Kansas City, MO 64110-1880

        BBB Accredited Business
      • Gates & Son's Bar-B-Q

        2001 W 103rd Ter Leawood, KS 66206-2642

        BBB Accredited Business
      • Gates & Son's Bar-B-Q

        1026 State Ave Kansas City, KS 66102-4409

        BBB Accredited Business
      • Gates & Son's Bar-B-Q

        3205 Main St Kansas City, MO 64111-1902

        BBB Accredited Business
      Location of This Business
      4621 Paseo Blvd Corporate Office, Kansas City, MO 64110-1825
      BBB File Opened:
      9/17/2002
      Years in Business:
      78
      Business Started:
      1/1/1946
      Accredited Since:
      11/18/2011
      Alternate Business Name
      • Gates B B Q
      Business Management
      • Ollie Gates, Owner
      • Arzelia Gates, Director of Public Relations
      • Bianca Gates, Regional Manager
      Contact Information

      Principal

      • Ollie Gates, Owner

      Customer Contact

      • Ollie Gates, Owner
      • Arzelia Gates, Director of Public Relations
      Additional Contact Information

      Fax Numbers

      • (816) 923-3922
        Primary Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/04/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      Date 5/30 Purchased the beef sandwich for $17 hold the bread since they don't sell meat by the pound. Also an order of french fries. When I got home ready to eat the beef was extremely dry and french fries no salt tasted like oil. Threw it all out. Reached out to the company via email twice no reply spent ,$27 what a waste of money very disappointed
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bart M

      1 star

      08/31/2021

      Ordered a gift card on the website over 10 days ago and I still haven't received. Website shows it has been processing for 10 days. I have tried to reach someone by email, never received a reply. I have tried calling on multiple times and have left multiple messages. When I did talk to someone they keep telling me that person is not in and try again later. I can't get any answers from these people. Terrible customer service!

      Local BBB

      BBB of Midwest Plains

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