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Business Profile

Title Companies

Chicago Title Insurance Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Title Companies.

Complaints

This profile includes complaints for Chicago Title Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Chicago Title Insurance Company has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Chicago Title Insurance Company

      2345 Grand Blvd Ste 690 Kansas City, MO 64108-2620

    • Chicago Title Insurance Company

      1900 W 75th St, Ste. LL20 Prairie Village, KS 66208

    • Chicago Title Insurance Company

      11600 College Blvd Suite 205 Shawnee MSN, KS 66210

    • Chicago Title Insurance Company

      100 NE Tudor Rd Suite 101C Lees Summit, MO 64086

    • Chicago Title Insurance Company

      21644 Midland Dr., Ste. 101 Shawnee, KS 66218

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/27/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We entered a contract 09/11/22 with ***** ******* to purchase a home contingent on our home selling. When we entered the contract we gave Chicago Title a $1500 check for escrow and were told it would be refunded if our home at ** ********* didn't sell. Our home didn't sell, the contract expired and the home we were trying to purchase was sold to someone else. We have been working with ***** ***** at ***** ******* out of **** ******* *** ** ******** *** **** ******** ** ***** ************ trying to get our money back. She has been handling all the transactions since the contract signing. She told us she has spoken to ****** ******** *** ** ***** *** ***** *** ***** ******* ** ***** ************ with the title company but no luck. I have attached the contracts and the check copy. I wasn't sure if I needed to file against ***** ******* or the title company so I am starting with the company that has my money. I also plan to file a complaint with the department of insurance since they are a title insurance company and the MO Attorney general office. If I need to provide any additional info please let me know. We would just like to get our money back. Thank you for any help.

    Chicago Title Insurance Company is NOT a BBB Accredited Business.

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