Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lowe Metal Boats has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLowe Metal Boats

    Boat Builders

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2900 Industrial Dr, Lebanon, MO 65536-4521
    BBB File Opened:
    7/16/2001
    Years in Business:
    23
    Business Started:
    7/16/2001
    Business Started Locally:
    8/15/2001
    Business Incorporated:
    8/15/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lowe Boats Inc
    Business Management
    • Stephanie Jackson, Manager
    Additional Contact Information

    Fax Numbers

    • (417) 532-8981
      Primary Fax

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased my new Lowes Pontoon boat 2023 SS210 from my local dealership. The first time I drove it to the lake with the Bimini zipped and in traveling position, the front Bimini frame partially broke, and the canvas was shredded. The dealership looked at the damage and agreed that this is not user error and help me make a claim with ****** warranty department. The manufacture only agreed to sent replacement frame and not the canvas. There is a 10 year warranty that came with the purchase of the boat. I spoke with a representative from Lowes and he had no idea what was covered under the warranty and would not allow me to speak to anyone else. Please help me resolve this, all I am asking for now is for the Bimini canvas to be replaced. Thank you for your help. Claim # ******** From ****** website:"This ten-year bow-to-***** component warranty includes but is not limited to all electrical components, live-***** and plumbing, stereo, gauges, switches, and depth finder, Bimini top, console(s), windscreen and steering wheel, changing room (if equipped), furniture, marine grade carpet and vinyl; and fuel system"
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tim H

    1 star

    04/08/2024

    I wanted to purchase a *** boat. I was visiting various boat manufacture sites and decided on ************ because they were advertising what I wanted for $3206 including a trailer. They offered me a $250 discount if I would submit my personal information. Which I did. They also said they offered a military discount and I am a veteran. A dealer contacted me because I submitted my personal information. He told me that there was no $250 discount or military discount on this model. And the price of $3206 was just for the boat and the trailer would be an additional 1500. I told him the website clearly stated , the trailer was included. I I was pretty understanding regarding the $250 discount and the military discount because it is an entry-level boat. I totally did not understand why Lowes website included the trailer at that price and he wouldnt. The next day I get an email from the representative of ***** telling me that he looked and I was correct. Their website was misleading. Somebody made a mistake. He wouldnt honor the price. He can claim it was a mistake. I can say that it was intentionally misleading to get me to give them my personal information. Bottom line I didnt buy the boat. And Ill never buy a boat now from Lowes.

    Lowe Metal Boats Response

    04/10/2024

    Lowe Boats has been updating our website recently and we have apologized to ******************** for the errors on our website that caused some confusion recently. We have since corrected the errors on the website and the pricing and discounts are represented correctly.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.