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Find a Location

Gerald's Auto Repair has 1 locations, listed below.

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    Business ProfileforGerald's Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We do everything including engine and transmission rebuilding and replacement. The only things we do not do is alignments, tires and state inspections.

    Business Details

    Location of This Business
    270 E Jackson St, Marshfield, MO 65706-1814
    BBB File Opened:
    7/27/2015
    Years in Business:
    13
    Business Started:
    7/11/2011
    Business Started Locally:
    1/1/2011
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Gerald Scurlock, Co-Owner
    • Mrs. Stephanie Scurlock, Co-Owner
    Contact Information

    Principal

    • Mrs. Stephanie Scurlock, Co-Owner

    Customer Contact

    • Mrs. Stephanie Scurlock, Co-Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Brought my vehicle in to have camshaft and lifters replaced. When I dropped the vehicle off the only thing it was doing was squeaking. They called me to come get the vehicle and I was getting codes for low oil pressure. I was getting about half as much as I should be. I took the vehicle back and he told me that it was something that he hadn't touched and it wasn't his problem but I could pay more to have it fixed.I started to go back through the areas that he had gone through to make sure the job was done correctly. Almost immediately I found multiple bolts missing or not torqued down. I bought the bolts to replace one of the missing ones since it was on a gasket only to find that the bolt had been broken inside of the engine. I started with the smallest and easiest things to check. This isn't even diving into the full repair itself. There is no telling what he messed up internally.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

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