Business ProfileforMarshfield Chevrolet

Buyer beware. This dealership is the epitome of shady. Purchased a truck April 2019 with extended service plan, GAP, credit life and financed through dealership. December 2019 I filed for divorce from one of the Finance Managers that work there. My business was no longer welcome after that and they would not honor the warranty they sold or do anything to the truck. They stated I had made a scene after an oil change because someone disconnected my head unit. I stood outside the building the entire time I was there. I went in to find the Service Manager to let him know what happened. They have cameras in the dealership inside and out. There was no scene. They used it as an excuse to not honor their obligations. They tried to push me off on ******* Chevrolet about a half hour away which was an hour from where I lived in Springfield. I took my business to Reliable Chevrolet in Springfield and they were more than happy to honor the warranty, change oil and rotate tires that Marshfield Chevrolet failed to do. They definitely went above and beyond and I didnt even buy the truck from them. Highly recommend. Ive since traded in the truck and I called Marshfield Chevrolet to speak to someone about canceling the warranty, GAP and life remaining. No one would help me. There was no office manager and the only other Finance Manager, although courteous and professional, did not want to get involved. This is the dealerships job. I had to contact each individual company and let them know the situation and was still instructed to send the cancellation notices to Marshfield Chevrolet who would process the request. The divorce was due to domestic abuse and the dealership is more interested in protecting the abuser and not the customers. *** since moved out of state, changed my phone number and been living peacefully until having to deal with anything that has to do with this particular dealership. Its been a nightmare. Very unprofessional. I doubt Ill ever see a refund.