We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bed and Breakfast

The OutPost

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bed and Breakfast.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We spent two nights 3/17-3/18/23 at THE OUTPOST in ************ **. The structure was built in **** and we get it it's a old building. But let me tell you it smells like a horse stall. I would like to see a air quality test done or a mold test done. Also the ** has 4 nightly rentals and operates with just a 150-gallon hot water heater. The family that was staying next to ** ran out of hot water also and called the owners and were not pleased with those results. My wife washed her hair in the bathroom sink to conserve water. I had warm water once and a not so warm one time. Hot shower was not a option. There is a nice restaurant in the front of the building called the ***** ROOSTER and I did not notice a firewall between the cooking area and the lodging area, but I might have missed it. Rooms are down a long hallway with NO WINDOWS and only one entry door to get out of the building incase of fire. There was no battery backed up exit light above that door. At the end of the dead-end hallway there is a mechanical closet with a washer and dryer. There was no signage posted marking the small 2.5lb extinguisher that was there on the floor in a corner. Under State and Federal regulations this would call for a minimum 5lb. 2A 10BC mounted on the wall. I contacted the owners and was not satisfied with that outcome so that's why I contacted you. Feel free if you have any questions *******************

The OutPost is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.