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Find a Location

Hewitt-Messenger Well Drilling & Pump Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHewitt-Messenger Well Drilling & Pump Service

    Water Well Drilling Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/4/2016

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Water Well Drilling

    Products & Services

    PROVIDING SOUTHWEST MISSOURI WITH WATER WELLS, WATER PUMP INSTALLATIONS, AND GEOTHERMAL DRILLING SINCE 1978

    Business Details

    This is a multi-location business.

    Find a Location

    Hewitt-Messenger Well Drilling & Pump Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      602 E Mount Vernon St, Nixa, MO 65714-9151
      BBB File Opened:
      8/1/1983
      Years in Business:
      46
      Business Started:
      1/1/1978
      Business Started Locally:
      1/1/1978
      Business Incorporated:
      10/22/2003
      Accredited Since:
      3/4/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Drill It Well Inc
      Hours of Operation

      Primary

      M:
      7:30 AM - 4:00 PM
      T:
      7:30 AM - 4:00 PM
      W:
      7:30 AM - 4:00 PM
      Th:
      7:30 AM - 4:00 PM
      F:
      7:30 AM - 4:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Richard Linebaugh, Owner
      • Mrs. Darla Linebaugh, Co-Owner
      Contact Information

      Principal

      • Mr. Richard Linebaugh, Owner

      Customer Contact

      • Mr. Richard Linebaugh, Owner
      Additional Contact Information

      Fax Numbers

      • (417) 725-8607
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Date of transaction: June 9th, 2023 Amount of money Paid: $210 What the business committed to provide you: Well treatment service to fix positive test for coliform in well water. What the nature of the dispute is: On June 9th, 2023 one worker came out and treated well by throwing handful of treatment tablets down well and drove off after accepting $210 payment. Worker did not advise us on next steps of well treatment if any. 10 days later we had water tested by county and well was still positive for coliform. The county health department officer advised us that there is much more to treating a well than what was provided. Whether or not the business has tried to resolve the problem: On July 10th we contacted company to see if they could treat well and asked if they could fix the problem for a discount since they did not fix it the first time. The manager told my wife they would come out for another $210 and laughed at her over the phone about the idea of them fixing their mistake with a discount of some type. We are no longer interested in having them visit our house for further service and are seeking a full refund instead.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Martin C

      5 stars

      01/27/2023

      We lost our water supply late Monday night. I called ********************** that night and left a message. A snow storm was on the way. They called the next morning at 6:45. Even though their schedule was full, they sent a service crew at noon. They determined that the pump had failed and called for a replacement crew. They arrived at 1:30 pm and had the pump replaced by 4:00 pm just as the snow started to fall. The crew members were friendly and professional. They kept us informed throughout the process. We could not have had a better service response.

      Hewitt-Messenger Well Drilling & Pump Service Response

      01/28/2023

      Thank you so much for taking the time to let us know how your experience was. Our whole team will appreciate hearing from you. Thank you again for choosing us to help you with your water needs!

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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