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Find a Location

Hwy 36 Auto & Diesel, LLC has 1 locations, listed below.

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    Business ProfileforHwy 36 Auto & Diesel, LLC

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Osborn, MO 64474
    BBB File Opened:
    3/5/2020
    Years in Business:
    7
    Business Started:
    10/1/2016
    Business Incorporated:
    10/1/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 8-22-23, Vehicle was towed for brakes ceased up and undrivable. They gave me an estimate for repairs and I authorized on 8-23-23. We returned the next day and was told the parts were ordered and it would take a week for the parts to be shipped. Paid by credit card for down payment which they required and departed for my destination. Received a call from *** stating they found that the Spindle was bad and the cost went from $5,343.67 to $7,501.24. Next day *** called and stated King Pin Set needed and would be another $1,750.00 with labor and the total was over $10,000.00. At that time I stated it was too much and would call back to have the vehicle towed back to Omaha. *** stated they need to know soon because their may be storage fees. He forgot they have had my vehicle since 8-22-23 until 9-6-23. I asked them to make sure all parts were in the vehicle that they claimed were needed to repair my vehicle but some parts were missing. I made a partial payment of $4,500.00 on 8-23-23 with a balance of $843.67. I would like a partial refund for some of the bogus charges. I have receipts and for motel fees because I was mislead. Repair Order # ******. I deserve the $1,400.00 for initial Labor cost from the initial/original invoice same number. Nothing was repaired and still had to pay $1,500.00 for tow back to Omaha.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Omar G

    1 star

    02/13/2022

    Worse roadside ever called these guy because fuel filter clogged up so my driver changed then but couldnt get the fuel system to prime so I called them to come out and assist my driver mechanic showed up and acted like he knew what he was doing but wouldnt hear me out on how to get my truck to prime he also acted like he had over 100 yrs of experience. But yet said he didnt have an air ***** to pressure up my fuel tanks. Charged me close to $800 just to come out and do nothing also told me my lift pump was bad and that it needed yo replaced said truck needed to be towed to there shop for further repairs. So I called another local repair chop called. Gabrielsons truck repair and towing.Mechanic (Dakota *****) answer. I explained what was going on he hear me out told me his eta arrrived to the truck did what I explained to him and go the *** TRUCK to turn on btw I know my truck I work on them my self so when there down I know whats wrong with them and how to get them back up And running. So next time a owner operator called you that there broken down please listen to them the majority of imus know our trucks. BTW GABRIELSONS TRUCK REPAIR AND TOWING and Dakota yall are the real MVP Hwy 35 auto and diesel yall are lucky to get a one star you dont even deserve that. But REMEMBER these word KARMA

    Local BBB

    BBB of Midwest Plains

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