Dog Breeders
Chi Idols ChihuahuasThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
03/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
September 28, 2021, I sent ******* ********* of Chii Idols Chihuahuas a check for $1,000 deposit for 2 puppies, as of March 18, 2022 I have not been offered even one puppy or have not received a refund of my monies.Business response
03/22/2022
Despite the fact that I don't agree with statements within the complaint, I do intend to refund the client for her deposit. Normally, deposits on dogs and puppies are non-refundable.
I intend to contact the client and make arrangements to refund the deposit.
Customer response
03/22/2022
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ********Customer response
03/23/2022
I would like this complaint to be reopened. I have not received a refund from the business. This has been going on since December 2021. She kept saying she would do it, but she hasn't. I will like a date I will receive the refund.Customer response
03/28/2022
The company contacted me and made promises. She told me she was selling a dog and she would have my money. Now I haven't heard back from the company.Business response
03/29/2022
I told her I would send $500 now and the remaining $500 on April 21, when my SS check comes in. She refused this and said she wanted the full $1000 in one check.This I can and will do on April 21, 2022.Customer response
04/28/2022
I did receive the check and it cleared.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.