![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforA & H Legacy Contractors LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
General contractor agreed to a garage conversion. The work was not performed well at all, and was never completed. Owner used our money to finish previous job before us. Call completion job was dated for June 10, 2023. The job was still being performed to this day. We have asked for a refund and to return all removed property that the owner remove that was not owned by him or his workers. The work stated in the contract was never completed in a timely manner. We paid. He said contract amount on good faith, thinking that the work would be done, but the work never ended. There was electrical work done and never completed. There was wires hanging loose in electrical box. Box is never covered with small children able to touch the boxes. Contract states that there would be matching siding on the house. Siding is not matching again. The work has not been completed satisfactory by this company or said owner, ***********************, *****, ******, and partner, **. Have pictures and videos of the work that was being done that they said was completed weeks ago, but they kept returning so they could bill us for labor. We have dated two errands that we would like a full refund of all money, less materials that he bought providing paid invoices for certain materials. We have asked for the property that was removed that was not in the contract, and he refused to give it back. ***** work is horrible. It looks bad. He does not know what he is doing.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.